Travel and Transportation Program Manager

Location: Foster City, CA (hybrid)

Duration: 6 months

Pay range: $49.00 - $59.39/hr

About the Role

We’re looking for a proactive and strategic Travel & Transportation Manager to drive the success of our global corporate travel and ground transportation programs. This manager will work alongside the Travel & Transportation Coordinator to oversee day-to-day operations, managing vendor relationships, implementing new tools, and ensuring our travel program scales efficiently as the company grows. You’ll collaborate cross-functionally with Finance, Legal, HR, IT, and Security to ensure a seamless and cost-effective travel and expense experience for employees. This position reports to the Professional Services Procurement Manager and plays a critical role in delivering value, improving traveler experience, and enhancing operational excellence.

Responsibilities

• Program Ownership & Strategy
  • Own the global corporate travel and ground transportation program, including policy development, process improvements, and traveler experience.
  • Monitor industry trends and internal feedback to evolve the program in alignment with company goals, culture, and travel patterns.
  • Serve as the main point of contact for all program-related inquiries and escalations.
  • Develop short- and long-term strategy to manage the Travel and Transportation program in line with growing demand.
• Vendor & Contract Management
  • Manage relationships with key suppliers (e.g., TMCs, rideshare services, shuttle providers, T&E software), ensuring performance and compliance with contractual obligations.
  • Support contract negotiations in partnership with the Strategic Sourcing Manager, ensuring supplier terms align with company needs and policy requirements.
• Budget Oversight & Reporting
  • Develop and manage the annual travel and transportation program budget.
  • Track and analyze spend, usage, and savings data, providing actionable insights and performance reporting to key stakeholders.
  • Partner with Finance and Procurement to support forecasting and ROI analysis.
• Tool & Platform Implementation
  • Support the selection, implementation, and ongoing optimization of travel-related tools (e.g., booking platforms, mobility solutions, expense systems).
  • Work cross-functionally with IT, Procurement Ops, and Accounting to ensure integration, adoption, and user enablement.
• Cross-Functional Collaboration
  • Partner with Benefits, HR, Legal, and Accounting to ensure compliance with internal policies, regulatory standards, and duty-of-care expectations.
  • Engage with Sustainability and Security stakeholders to ensure the travel program reflects company values and risk mitigation practices.

Requirements

• 8-10 years of relevant experience in corporate travel, transportation, or indirect procurement, with ownership of vendor and program-level responsibilities.
• Proven experience managing or supporting global travel or mobility programs within a fast-paced, scaling environment—preferably in tech.
• Strong supplier management and contract negotiation skills, including managing SLAs and KPIs.
• Hands-on experience with travel and expense platforms (e.g., Navan, Commutifi, Uber for Business).
• Financial acumen, with experience tracking budgets and analyzing program performance metrics.
• Excellent communication and relationship-building skills across levels and functions.
• Self-starter who thrives in environments with ambiguity, autonomy, and constant change.

Preferred Qualifications

• Experience working in a technology or high-growth company.
• Exposure to sustainability or travel risk management programs.
• Bachelor's degree in Business, Supply Chain, Operations, Hospitality Management, or related field.
• Certifications such as GBTA’s GTP or CPSM are a plus.

Nice-to-Haves

• Experience with Navan (tripactions) specifically.
• Experience developing and tracking KPIs related to various travel verticals.
• Data analysis skills.

Benefits

Individual compensation is determined by skills, qualifications, experience, and location. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.