Travel Agent - Bluffton, SC
Sales Growth & Business Development
Generate new sales, retain existing members and grow ACG’s overall book of business through multiple product offerings. Drive new business with competitive products and help retain The Auto Club Group’s 13+ million members.
Member Relationship Management
Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat travel bookings. Receive and champion customer concerns through to resolution.
Sales Goals & Product Expertise
Achieve assigned travel, membership, and credit card sales goals. Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services.
Travel Planning & Booking
Prepare complex and/or large-scale domestic and international travel packages. Complete reservations and advise clients regarding documentation requirements. Make necessary travel arrangements, including reservations, payment collection, and document processing.
Lead Generation & Technology Adoption
Ask for referrals and build and grow a book of client business by utilizing the AAA ACG lead system. Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives.
Compensation & Benefits Overview
Build a rewarding sales career with the stability of base pay, performance-based earning potential, and support to grow, with additional career path. Base pay (non-exempt): Total: $32,552 base pay plus up to $10,400 in supplemental pay or commissions, whichever is greater. Uncapped earning potential: Earn unlimited commissions on travel sales, with additional commission opportunities for membership and credit card sales. Guaranteed commission payouts: We invest in your success as you build your travel sales career. Extra incentives: You may be eligible for special performance incentives from ACG and our travel partners, plus a quarterly new hire on-pace bonus. Overtime eligibility: This is a non-exempt role, which means you are eligible for overtime. Career growth: Build your future through a structured career path paired with an uncapped commission model where growth and earnings are performance driven. Exclusive Travel Perks: Sales Support That Helps You Succeed Free leads, with priority placed on prospects who are most likely to travel. In-office travel events and walk-in traffic help drive daily sales opportunities. Direct-to-consumer marketing supports Travel Agents and helps generate interest. Exclusive Preferred Partner discounted rates and member benefits help you close the sale. AAA Members travel more than average consumers, giving you access to an engaged travel audience. Tools & Team Support to Reduce Administrative Work Inside support structure designed to reduce administrative work. Support from Air Desk and Inside Sales Agents. Interactive group system that provides a seamless booking process. Training, Certifications & Development Free Travel Partner training certifications provided. Travel benefits for completing online training programs, which may result in free or reduced travel. Familiarization tours and cruises offered through developmental programs at no cost. Exclusive Travel Agent Benefits International Airlines Travel Agent Network Card (IATAN), with benefits that may include hotel and car rental discounts and deeply discounted rates from cruise and tour partners. Complimentary membership with the American Society of Travel Advisors (ASTA).