Transportation Technology Consultant

About the role

We are seeking a talented individual to join our Toll and Technology team. This role involves supporting the implementation and procurement efforts for toll projects across the United States. The successful candidate will be a key partner to the Senior Technology Project Manager and other members of the Toll and Alternative Revenue team.

Responsibilities

• Provide professional consultation and support to ensure client satisfaction while meeting project constraints on scope, schedule, and budget.
• Lead the development of technical documents, PowerPoint presentations, Visio diagrams, and Excel models.
• Develop and maintain end-to-end process maps spanning the toll lifecycle from roadside detection through back-office processing, mailing and enforcement.
• Translate operational intent, policies, and business rules into clear, testable requirements and acceptance criteria.
• Analyze business processes and recommend improvements for efficiency, accuracy, and operational performance.
• Research toll and revenue system trends, technologies, and policies to inform client strategies and recommendations.
• Contribute statistical analysis of project data, forecasting, benchmarking, and identification of project resources.
• Support quality assurance reviews and recommend enhancements to deliverables and analytical methods.
• Lead tasks and support delivery teams with a high level of quality, including task planning, internal coordination, schedule management, and quality checks.
• Maintain issue logs, action trackers, decision records, and delivery support artifacts as needed for assigned workstreams.
• Communicate clearly in writing and in meetings, including concise summaries, decisions, and next steps.
• Raise risks early and propose options.
• Lead or support business development efforts, including writing or reviewing proposals.
• Identify opportunities and develop relationships with clients to secure contracts and tasks.
• Engage with the industry through conferences, business development meetings, and demonstrated thought leadership.
• Perform light travel, typically a few days per month, depending on client needs.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, Information Systems, Data/Analytics, Transportation Planning, Public Policy, Economics, or a related field.
• A minimum of 2 years related experience.
• Experience in the A/E/C industry.
• PMP Certification.
• Familiarity with tolling roadside systems, back-office systems, and/or customer contact center operations.
• Experience supporting procurements, including requirements development, evaluation support, and compliance exhibits.
• Ability to handle a wide variety of tasks simultaneously requiring different skill sets.
• Ability to adapt to client needs and take on new problem areas with confidence.
• Experience working with or at state DOTs, toll system integrators, planning organizations, or toll / thruway / turnpike / bridge authorities.
• Familiarity with tolling policies, technologies, or equipment.
• Familiarity with data presentation and analytical tools such as Power BI, Tableau, etc.
• Efficient and savvy use of online research tools, including AI-enabled tools, to support analysis and deliverable development.
• Strong Microsoft PowerPoint, Word, Project, and Visio skills.
• Strong analytical skills with the ability to compile and present summary level information.
• Excellent written and communication skills including facilitation of working sessions and presentation of findings to varied audiences.
• Excellent interpersonal skills and strong relationship, organizational, and follow-up skills.
• Self-starter with demonstrated track record of delivering results.
• Local candidates preferred.

Preferred Qualifications

• Master's degree.
• Familiarity with data presentation and analytical tools such as Power BI, Tableau, etc.
• Efficient and savvy use of online research tools, including AI-enabled tools, to support analysis and deliverable development.
• Strong Microsoft PowerPoint, Word, Project, and Visio skills.
• Strong analytical skills with the ability to compile and present summary level information.
• Excellent written and communication skills including facilitation of working sessions and presentation of findings to varied audiences.
• Excellent interpersonal skills and strong relationship, organizational, and follow-up skills.
• Self-starter with demonstrated track record of delivering results.