Transportation Supervisor

About the role

Operations position responsible for supervising the activities associated with Delivery. Responsibilities include management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department.

Responsibilities

• Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, planned routes, and providing safe and efficient customer service.
• Ensures Delivery Associate compliance with local, state and federal regulatory agencies (e.g., DOT, OSHA) and maintains accurate electronic logs.
• Manages labor hours and consumable supplies within budget.
• Prepares work schedules, including extra work days and shifts as needed.
• Oversees proper selection and utilization of company assets in support of the Delivery department.
• Organizes required repairs with appropriate departments.
• Reviews delivery functions and productivity reporting.
• Suggests efficiency ideas, cost‑reduction measures and assists with implementation of delivery changes.
• Interprets, trains and consistently enforces company policies, protocols and procedures, including food safety, DOT, record keeping, etc.
• Communicates with Sales Management and Marketing Associates to collaboratively resolve customer or delivery issues.
• Visits customer locations to address issues and assess delivery difficulty.
• Preserves associate relations through regular department or pre‑shift meetings and maintains ongoing interaction.
• Keeps open communication channels with associates by answering questions and explaining policies and procedures.
• Monitors associate morale and submits ideas to improve engagement and enablement.
• Coordinates with the Safety department to aid in training, conduct associate observations, update preferred work methods, investigate accidents, and perform routine safety inspections.
• Recommends disciplinary action or behavior modification where required.
• Executes management functions of staff selection, development, discipline, performance reviews and terminations.
• Performs duties of supervised associates and other related duties as needed (and as qualified).

Qualifications

• High school diploma or GED; or equivalent combination of education and related experience.
• 2‑ or 4‑year college degree in Business Management, Supply Chain Management or similar major preferred.
• 1‑3 years related experience and/or training.
• Complete a Sysco‑approved defensive driving program.
• HazMat certification preferred.
• Valid Class A Commercial Driver License meeting company standards preferred.

Professional Skills

• Successfully engage and lead individual and team discussions and meetings.
• Capable of working proactively and constructively with peers and associates from other departments, operating companies, and corporate.
• Solve practical problems with limited standardization.
• Interpret instructions in written, oral, diagram, or schedule form.
• Working knowledge of Federal Motor Carrier Safety Regulations.
• Apply all relevant policies consistently, timely and objectively.
• Follow established procedures, practices and comply with local, state and federal regulations.
• Manage pressures and stress associated with deadline‑oriented atmosphere and customer service issues.
• Make independent decisions supporting company policies and procedures.
• Read, analyze and interpret business periodicals, professional journals, technical procedures, or governmental regulations.
• Write reports, business correspondence, and procedure manuals.
• Effectively present information and respond to questions from managers, clients, customers, and the public.
• Proficient with spreadsheet and word‑processing software; ability to learn Sysco technology software and programs.
• Excellent computer skills.
• Fluent in reading, writing, and speaking English.
• Perform basic arithmetic operations with whole numbers, fractions, and decimals.

Physical Demands

• Regularly required to talk or hear.
• Frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and climb or balance.
• Occasionally required to stoop, kneel, crouch, or crawl.
• Occasionally lift and/or move up to 100 pounds; push/pull up to 350 pounds.
• Vision requirements: close, distance, color, peripheral, depth perception and ability to adjust focus.

Working Conditions

• Occasionally exposed to wet, hot, extreme cold, humid conditions, moving mechanical parts, and confined spaces.
• Non‑traditional business hours including evenings, nights, weekends, holidays and on‑call.
• May occasionally travel to other operating companies or corporate office for training or business continuation.
• Periodically exposed to high, precarious places.
• Sometimes exposed to fumes or airborne particles.
• Noise level usually moderate.