Transportation Planner - Support Shift

This role is part of our Support Shift, designed to maintain service continuity for our customers during the weekend. The position is scheduled for Saturday and Sunday, 6:00 AM - 4:00 PM (Central Time) and is open to remote candidates. We are open to candidates based in Green Bay, WI or Wichita, KS, where KBX has office locations. Individuals located in or near these areas may have opportunities for in-person collaboration and future career growth within KBX, including the potential to transition into other roles aligned with their development goals.

About the role

In this role, you'll execute key transportation and logistics processes that keep freight moving efficiently. This includes planning shipments, communicating with carriers and customers, resolving unexpected issues, and ensuring compliance with regulations. Success requires strong attention to detail, critical thinking, and a high level of professionalism within a fast-paced, remote weekend environment.

Responsibilities

• Coordinate transportation for a variety of customer accounts, ensuring freight is scheduled to meet service expectations
• Foster strong, collaborative connections with internal teams, external customers, and carrier partners
• Monitor and interpret market trends to inform planning and decision-making
• Use critical thinking to resolve unexpected issues with carriers or customers, aiming for mutually beneficial outcomes and reduced accessorial charges
• Understand and facilitate compliance with all state and Department of Transportation (DOT) regulations
• Drive efficiency by using system tools to identify opportunities for cost savings, service improvements, and capacity optimization

Requirements

• Experience using Microsoft Office programs for communication and spreadsheets
• Experience providing customer service and conflict resolution

Qualifications

Experience that will put you ahead:

• Dispatching or planning in the Transportation/Logistics industry
• Logistics or supply chain management software
• Collaborating across departments to optimize supply chain processes
• Communicating effectively with suppliers, carriers, and internal stakeholders
• Analyzing data to drive work optimization and opportunities

About KBX Logistics

KBX Logistics is a trusted leader in supply chain logistics, leveraging experience, supply chain integrations, and advanced technologies to deliver efficient, safe, and sustainable freight solutions. Our team fosters principles to empower each individual to manage their portfolio of responsibilities designed to enhance customer experience, increase capacity, and mitigate cost for our customers.

KBX Logistics, a Koch company and global leader in transportation, offers world-class, technology-driven capabilities across all modes of managed freight and transportation asset management. KBX is uniquely positioned to meet the challenges shippers face, leveraging decades of firsthand experience and data-driven insights from a large, diverse, and global business network. By building mutually beneficial partnerships and innovative technology, KBX creates a competitive advantage for its customers and meets the growing need for cost-effective and reliable supply chain solutions.

Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength.

• Medical, dental, and vision insurance
• Flexible spending and health savings accounts
• Life insurance, ADD, and disability coverage
• Retirement plans
• Paid vacation/time off
• Educational assistance
• Infertility assistance, paid parental leave, and adoption assistance (eligibility criteria apply)

Specific eligibility criteria is set by the applicable Summary Plan Description, policy, or guideline, and benefits may vary by geographic region.

Schedule

• Saturday and Sunday
• 6:00 AM - 4:00 PM (Central Time)