Transportation Operations Supervisor

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude.

About the role

This is a highly visible, hands-on leadership role for someone who enjoys being on the floor, engaging with teams, and solving real-time operational challenges. As a Transportation Operations Supervisor, you’ll oversee and coordinate all ground-level activities related to aircraft catering and loading, actively monitor performance and safety, and lead by example to foster accountability, teamwork, and continuous improvement. The ideal candidate thrives in a high-pressure, time-sensitive environment and has 2 years of progressive leadership in Distribution/Logistics.

Responsibilities

• Oversee daily ramp operations, including loading and unloading of catering equipment and supplies.
• Manage ramp personnel, including scheduling, training, and performance management.
• Ensure compliance with all safety regulations, including OSHA, FAA, and TSA guidelines.
• Conduct regular safety inspections and training sessions.
• Coordinate with flight operations and catering teams to ensure timely and accurate loading of aircraft.
• Monitor and optimize ramp efficiency, including equipment utilization and workflow.
• Resolve operational issues and problems in a timely and effective manner.
• Maintain accurate records and reports on ramp activities and performance metrics.
• Collaborate with other departments to ensure smooth operations and customer satisfaction.
• Guide, motivate, and develop staff within the Human Resources policies.
• Make the company's values and management principles live in the department(s).
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations.
• Participate in and support company-sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety, and Production systems.

Requirements

• Previous experience in ramp operations, distribution, logistics, or a related field.
• Strong leadership and supervisory skills.
• In-depth knowledge of aviation safety regulations and procedures.
• Excellent organizational and time management skills.
• Ability to work under pressure and meet tight deadlines.
• Strong problem-solving and decision-making abilities.
• Valid driver's license and ability to operate ground service equipment.
• Experience managing union and/or hourly workforces.
• Proficiency with workforce management scheduling and reporting tools, along with basic Microsoft Office skills.

Preferred Skills

• Previous airline catering or aviation logistics experience.
• Experience with labor control and forecasting.
• Strong incident reporting, compliance, and documentation skills.

Schedule

This is a 24/7 facility. You must have flexibility to work the following potential schedules:

• 3:00 AM – 11:30 AM
• 9:00 AM – 5:30 PM
• 11:00 AM – 7:30 PM
• 7:00 PM – 3:30 AM

Pay

Salary range: $78,000.00 – $82,000.00 per year.