Transportation Operations Manager

Responsibilities

• Manages day-to-day operations of facilities and subordinate staff including supervisors, coordinators, clerks, spotters, and drivers.
• Develops a strategic plan in conjunction with the Transportation Manager to ensure the efficient and cost effective operation and utilization of the equipment and personnel.
• Oversees asset management, delivery/logistics, regulatory compliance, productivity improvement, planning and organization, problem solving, project management and communicating to top-level management.
• Audits compliance of both internal and external SOP’s.
• Safeguards equipment to ensure its most efficient use.
• Partners with other leaders to balance labor ensuring appropriate levels of staffing.
• Plans long-term labor needs based on sales, forecasts and historical data.
• Makes recommendations to the Transportation Manager on programs to improve transportation operations.

Qualifications

• Bachelor’s Degree in Supply Chain, Business or related field preferred.
• 5+ years of supervisory experience in a supply chain industry.
• Experience with applications such as TMW and People Net.
• Working knowledge of Microsoft Office applications.
• Working knowledge of transportation / mechanical equipment.
• Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary.
• Ability to work in fast-paced environment.
• Ability to handle changing priorities and use good judgment in stressful situations.
• Experience with seasonal work forces is a plus, but not required.
• Excellent talent management and team building skills.
• Excellent verbal, non-verbal, and written communication skills.
• Excellent customer service skills specifically with external clients.
• Excellent analytical and mathematical skills.
• Bilingual English/Spanish preferred at select locations.
• Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.

Safety and Security

• Ensures the safe, clean and efficient operation of the work area to meet service standards.
• Actively supports and participates in all safety initiatives.
• Implements safety and sanitation schedules that ensure the site’s compliance with corporate, DOT, OSHA, FDA standards.
• Performs safety observations to coach employees on safety procedures.
• Prevents associate incidents and injuries by overseeing accident investigations, assessing root cause analysis and implementing necessary improvements.
• Manages and coordinates the maintenance of equipment with local vendors and/or Fleet partners.