Transportation Operations Coordinator

Join our community of food professionals as a Transportation Coordinator in Lexington, SC.

About the role

This position supports transportation, logistics, and backhaul functions in a US Foods office-based environment. Occasional work in warehouse areas, including cooler and freezer spaces, may be required.

Responsibilities

• Transportation:
  • Answer incoming calls to resolve driver, sales representative, and customer issues.
  • Communicate route updates to drivers.
  • Use software (MS Excel, Omnitracs, Tandem, Kronos, etc.) to create, update, and communicate reports and files, including:
    • Attendance and DVIRs
    • Backhaul spreadsheets
    • Delivery window dispatch
    • Driver key log and trailer temp log
    • Transportation route and network updates
    • Other transportation metrics
  • Assist in the damages and shorts process by notifying vendors and drivers to resolve issues and complete associated paperwork.
  • Other duties as assigned by manager.
• Backhaul and Logistics:
  • Communicate key information to support backhaul and transportation operations, including:
    • Backhaul arrivals
    • Daily dispatch information
    • Backhaul scheduling/rescheduling
    • Service updates to Omnitracs
    • Abnormalities/delivery issues
  • Assist in scheduling pick-up appointments for backhaul orders and vendors.
  • Complete related paperwork and communicate backhaul and logistics information as needed.
  • Other duties as assigned by manager.

Requirements

• High school diploma or GED/equivalent.
• Minimum two years of experience in a warehouse administrative or clerical position.
• Effective verbal and written communication skills.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with proficiency in Microsoft Word, Excel, Access, and Outlook.
• Problem-solving and critical thinking abilities.
• Strong teamwork skills.

Preferred Qualifications

• Prior logistics, transportation, and/or warehouse experience.
• Knowledge of DOT Hours of Service Regulations.
• Knowledge of the geographic delivery area.
• Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, or Airclic.

Physical Requirements

• Frequency: Occasionally (1% - 33%), Frequently (34% - 66%), Continuously (67% - 100%)
• Stand: Frequently
• Walk: Frequently
• Sit: Frequently
• Lift 1-10 lbs: Occasionally
• Lift 11-20 lbs: Occasionally
• Lift 21-50 lbs: Occasionally
• Carry 1-10 lbs: Occasionally
• Carry 11-20 lbs: Occasionally
• Carry 21-50 lbs: Occasionally
• Push/Pull: Occasionally (e.g., hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
• Climb/Balance: Occasionally (e.g., in/out truck/trailer, on/off ramp, stairs)
• Stoop/Squat: Occasionally
• Kneel: Occasionally
• Bend: Occasionally
• Reach Above Shoulder: Frequently
• Twist: Occasionally
• Grasp Objects: Frequently (e.g., hand truck, boxes, cartons, steering wheel)
• Manipulate Objects: Frequently (e.g., boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
• Manual Dexterity: Frequently (e.g., typing, use of office machines such as copiers, printers)

Pay

Expected base rate: $25.50 per hour (range: $18.18 - $30.30 per hour, depending on experience, skills, and location). Overtime compensation may apply.

Schedule

Monday through Friday, 5:00 PM - 1:00 AM. Days and hours are subject to change based on business needs.

Benefits

• Medical, dental, and vision insurance
• 401K retirement plan
• Life insurance
• Paid time off
• Short-term and long-term disability
• Employee Stock Purchase Plan
• Pre-tax spending accounts
• Strong safety culture