Transportation Operations Coordinator

Operations Coordinator – Routing (internal applicants should log in to their UKG account and apply via the internal job board). This role focuses on day‑to‑day routing and capacity planning, monitoring operations and warehouse capacities, and facilitating communication between departments to maximize available capacity in a cost‑effective manner. The coordinator will also perform all other duties of an Operations Coordinator once routing tasks are completed.

Responsibilities

• Coordinate Transportation Logistics: manage and schedule transportation for timely and accurate deliveries from the distribution center.
• Track Performance: monitor delivery schedules, track transportation performance, and resolve any issues to ensure goods arrive on time.
• Collaborate Across Departments: work with internal teams—including inventory management and customer service—to ensure seamless coordination and timely order fulfillment.
• Manage Documentation: handle transportation‑related paperwork and ensure compliance with all regulations, such as shipping documents and safety protocols.
• Optimize Routing: work with drivers and third‑party transportation providers to optimize delivery routes and improve efficiency.
• Troubleshoot Transportation Issues: resolve any transportation or scheduling issues quickly and effectively to minimize disruptions.
• Suggest Process Improvements: identify opportunities for process improvements in transportation coordination and recommend changes to enhance efficiency.

Qualifications

• Relevant Experience: background in customer service, logistics, supply chain management, or transportation coordination, including managing orders, transportation, and inventory.
• Strong Communication Skills: excellent oral and written communication, able to interact effectively with internal teams and external transportation partners.
• Organizational Skills: ability to manage multiple tasks, prioritize effectively, meet deadlines, and maintain attention to detail.
• Problem‑Solving Ability: capable of troubleshooting issues and making quick, informed decisions to keep transportation and deliveries on track.
• Tech‑Savvy: proficiency with logistics software, ERP systems, or TMS (Transportation Management Systems) and quick to learn new tools.
• Additional Preferred Qualification: strong attention to detail and accuracy in record‑keeping.

Work Environment

This position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material‑handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel‑toed boots. The fast‑paced environment involves time‑sensitive and safety‑sensitive operations and may include various shift schedules to support production and distribution needs.

Pay

$17 – $22.50 per hour

Schedule

• Monday and Friday: 10:30 am – 4:30 pm
• Tuesday, Wednesday, Thursday: 2:00 pm – 10:30 pm

Benefits

• Health, Dental, Vision
• Employee Assistance Program
• Paid Time Off (increases with years of service)
• Generous employee discount on home furnishings
• Professional development opportunities
• Tuition assistance
• Ashley Wellness Centers (location specific)
• 401(k) and profit sharing
• Life insurance

Core Values

• Honesty & Integrity: acts with transparency, discretion, and ethical judgment. (Dirty Fingernail: takes full accountability for outcomes, not just tasks; inspects details, ensures data accuracy, and follows through to completion.)
• Continuous Improvement: actively seeks better ways to improve templates, tools, and processes; learns from prior initiatives and embeds lessons into standard work.
• Growth & Results Focus: understands how transformation initiatives drive growth, cost reduction, and profitability; keeps work aligned to enterprise priorities.
• Culture of Leadership: leads through influence, reliability, and example; builds trust across functions and supports leaders at every level.
• Customer‑Centric & Boundaryless: works across silos for the greater good of the organization; ensures outputs meet the needs of executives, initiative owners, and teams.
• Operational Excellence: demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.