Transportation Manager II

About the Role

Under general supervision, this position is responsible for direct driver management and supervision of a midsize driver count, ensuring safe and timely service movement of freight, load assignment, and best‑in‑class customer service. The Transportation Manager must work any shift—including day, night, and weekend—to satisfy demand for flexibility and ensure operational success.

Key Responsibilities

• Build and maintain positive professional relationships with drivers and safety teams to minimize turnover and maximize productivity.
• Fill in for absent or unavailable personnel and lead special projects aimed at optimizing fleet operations and profitability.
• Utilize personnel management, including training and orientation of drivers and employees, and assist with internal and third‑party (customer) systems.
• Conduct analysis of fleet operations and profitability, recommend continuous improvements, determine and measure key performance indicators, and create, maintain, and present customer‑specific reporting and financial analysis through face‑to‑face or virtual interactions.
• Manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
• Perform administrative duties such as payroll, driver counseling, accident reviews, filing, resolving pay issues, invoicing, and creating operational or financial reports.
• Manage the yard: inspect equipment, replace parts (e.g., mud flaps), complete repairs, and coordinate with maintenance to schedule preventative maintenance and address safety‑related mechanical issues.
• Work with drivers, customers, and company personnel to resolve service issues, routing or planning challenges, mechanical problems, and accessorial‑pay issues as they arise.
• Maintain the company’s safety culture through daily driver safety messages, monthly safety briefings, quarterly training, annual reviews, and enforcement of DOT compliance and company safety policies.
• Assign loads, plan, route, and monitor freight movement to provide safe, on‑time service, manage exceptions, and adjust driver ETAs based on pickup/delivery schedules and road conditions.

Qualifications

• Minimum Qualifications:
  • High School Diploma/GED.
  • 2–3 years of experience in transportation/logistics, business administration, account management, or equivalent military experience.
  • Ability to work multiple shifts, including nights and weekends.
  • Strong professional communication skills (internal and external).
  • Proven experience establishing and maintaining healthy working relationships.
  • Experience fostering strong customer relationships through commitment delivery, open communication, and continuous feedback.
  • High accuracy in processing information and analyzing situations.
  • Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook).
  • Ability to manage multiple competing priorities and travel to account/customer locations.
  • Adaptability to a dynamic work environment and shifting priorities.
  • Experience holding people accountable and conducting difficult conversations.
  • Ability to perform in a stressful, high‑pressure environment.
• Preferred Qualifications:
  • Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field.
  • 1–2 years of experience in transportation/logistics, business administration, account management, or equivalent military experience.

Pay

Starting salary range: $60,000.00 – $75,000.00. Compensation factors such as skills, education, experience, geography, and other qualifications may affect the final offer. This position is not eligible for employment‑based sponsorship. The role may be eligible for annual bonuses and incentives based on profitability or volume, in accordance with the company’s bonus and incentive plans.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Life insurance.
• Short‑term and long‑term disability coverage.
• Paid time off (vacation and sick) commensurate with tenure.
• Six weeks of paid maternity leave.
• Two weeks of paid parental leave.
• Six paid holidays annually.

Education

• Bachelor’s in Business Administration/Management (required for preferred qualification).
• Bachelor’s in Supply Chain Management (preferred).
• Bachelor’s in Transportation Logistics (preferred).
• GED (required).
• High School Diploma (required).

Work Experience

• Business Administration.
• Customer Service/Account Management.
• Transportation/Logistics.