Transportation Manager II

Job Summary

Under general supervision, this position is responsible for the direct driver management and supervision of a midsize driver count, ensuring safe and timely service movement of freight, load assignment, and providing best‑in‑class customer service. The role ensures compliance with DOT regulations and all driver and company policies while working with internal and external contacts to accurately plan, route, monitor, and deliver freight and loads. The Transportation Manager must be able to work any shift—including day, night, and weekend—to satisfy demand for flexibility and operational success.

Key Responsibilities

• Build and maintain positive professional relationships with drivers and safety teams to minimize turnover and maximize productivity.
• Fill in for absent or unavailable personnel and lead special projects related to optimizing fleet operations and profitability.
• Utilize personnel management, including training and orientation of drivers and employees, and assist with internal and third‑party (customer) systems.
• Conduct analysis of fleet operations and profitability, recommend continuous improvements, determine and measure key performance indicators, and create, maintain, and present customer‑specific reporting and financial analysis through face‑to‑face or virtual interactions.
• Manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
• Perform administrative duties such as payroll, driver counseling, accident reviews, filing, resolving pay issues, invoicing, and creating operational or financial reports.
• Manage the yard, including equipment inspection, part replacement (e.g., mud flaps), repairs, and coordination with maintenance to ensure preventative maintenance and safety‑related mechanical issues are addressed.
• Work with drivers, customers, and company personnel to resolve service issues, routing or planning challenges, mechanical problems, and accessorial pay‑related issues as they arise.
• Maintain the company’s safety culture through daily driver safety messages, monthly safety briefings, quarterly training, annual reviews, and enforcement of DOT compliance and company safety policies.
• Assign loads and plan, route, and monitor freight movement to provide safe, on‑time service, manage exceptions, and adjust driver ETAs based on pickup/delivery schedules and road conditions.

Minimum Qualifications

• High School Diploma/GED and 2‑3 years of experience in transportation/logistics, business administration, account management, or equivalent military experience.
• Ability to work across multiple shifts, including nights and weekends, as needed.
• Strong professional communication skills applied internally and externally.
• Proven experience establishing and maintaining healthy working relationships.
• Experience fostering strong customer relationships through delivery of commitments, open communication, and ongoing feedback/improvement.
• Ability to process information with high levels of accuracy.
• Skill in analyzing situations and making productive decisions based on informed judgment.
• Proficiency with Microsoft Office programs (Excel, Word, PowerPoint, Outlook).
• Ability to manage multiple competing priorities.
• Willingness to travel consistently to account and customer locations.
• Adaptability to a dynamic work environment and shifting priorities.
• Experience holding people accountable and conducting difficult conversations.
• Capability to perform in a stressful, high‑pressure environment.

Preferred Qualifications

• Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field.
• 1‑2 years of experience in transportation/logistics, business administration, account management, or equivalent military experience.

Pay

The expected starting pay range for this position is $66,000.00 – $82,500.00. This position is not eligible for employment‑based sponsorship. Compensation factors such as skills, education, experience, geography, and other qualifications may affect starting pay within this range. The role may be eligible for annual bonuses and incentives based on profitability or volumes, in accordance with the company’s bonus and incentive plans.

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short‑term and long‑term disability coverage
• Paid time off commensurate with tenure (includes vacation and sick time)
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually

Education

• Bachelor’s: Business Administration/Management
• Bachelor’s: Supply Chain Management
• Bachelor’s: Transportation Logistics
• GED (Required)
• High School (Required)

Work Experience

• Business Administration
• Customer Service/Account Manager
• Transportation/Logistics

Job Opening ID: 00643942