Transportation Manager I

About the role

The Transportation Manager effectively manages the dedicated fleet operations and has full P&L responsibility. In addition, they will exceed customer expectations and develop additional business opportunities for NFI. The Transportation Manager is the person ultimately responsible for that operation.

Responsibilities

• Manages day-to-day operations of facilities and subordinate staff including supervisors, coordinators, clerks, spotters, and drivers.
• Accountable for interaction with the customer on an ongoing basis regarding customer reviews and continuous improvement.
• Develops and manages a comprehensive strategy for the project by shaping requirements, assessing deliverables and utilizing resources to help eliminate process problems.
• Plans long-term labor needs based on sales, forecasts and historical data.
• Develops a strategic plan to ensure the efficient and cost effective operation and utilization of the equipment and personnel.
• Oversees asset management, delivery/logistics, regulatory compliance, productivity improvement, planning and organization, problem solving, project management and communicating to top-level management.
• Oversees and ensures all customer pick-up and delivery requirements are meeting customer standards.
• Audits compliance of both internal and external SOP’s.
• Ensures that equipment is utilized in the most efficient manner.
• Sources all avenues to grow revenue base with both dedicated and non-dedicated customers.
• Responsible for facility P&L and budget preparation.
• Responsible to ensure audits all billing activity for accuracy.
• Properly signs and authorizes all purchase order requisitions, vouchers and customer billing.
• Reports out on locations financial and operational performance.
• Conducts monthly review of aging for accounts receivable and works closely with the Director and Corporate office to recover balances in a timely fashion.
• Conducts annual review of customer contracts, determining and recommending annual increases to the Regional Vice-President and Director of Business Development.
• Communicates service issues, upcoming workload, and any other pertinent company information to appropriate personnel and customer.
• Ensures proper staffing and support hiring initiatives.
• Ensures all new employees are properly on-boarded; completing required paperwork and following a structured training schedule.
• Produces and effectively communicate department goals and individual performance goals that ensure the facility achieves operational success.
• Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures.
• Works with Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations.
• Visits other projects and participates in department or company meetings, as necessary.
• Provides feedback, coaching, guidance, and recognition to enhance other’s skill development.
• Plays an active role in employee development and talent selection.
• Acts as a role model for the department in support of corporate purpose, vision, and values.
• Provides regular coaching and feedback on performance, prepares and presents formal performance appraisals and make recommendations and approve annual compensation increases.
• Exhibits a commitment to self-development by staying current on information, tools, and systems.
• Interacts and lends support to the other NFI operations.
• Coordinates all alarm-monitoring systems, if applicable.
• Ensures the safe, clean and efficient operation of the work area to meet service standards.
• Actively supports and participates in all safety initiatives.