Transportation Manager I

Transportation Manager with full P&L responsibility for dedicated fleet operations, focused on exceeding customer expectations and driving additional business opportunities for NFI.

Responsibilities

• Manages day-to-day operations of facilities and subordinate staff including supervisors, coordinators, clerks, spotters, and drivers.
• Accountable for ongoing customer interaction, reviews, and continuous improvement.
• Develops and manages a comprehensive strategy for the project by shaping requirements, assessing deliverables, and utilizing resources to eliminate process problems.
• Plans long-term labor needs based on sales, forecasts, and historical data.
• Develops a strategic plan to ensure efficient and cost-effective operation and utilization of equipment and personnel.
• Oversees asset management, delivery/logistics, regulatory compliance, productivity improvement, planning, problem-solving, project management, and communication to top-level management.
• Ensures all customer pick-up and delivery requirements meet customer standards.
• Audits compliance of both internal and external SOPs.
• Ensures equipment is utilized in the most efficient manner.
• Sources opportunities to grow the revenue base with both dedicated and non-dedicated customers.
• Responsible for facility P&L and budget preparation.
• Audits all billing activity for accuracy; signs and authorizes purchase orders, vouchers, and customer billing.
• Reports on location’s financial and operational performance.
• Conducts monthly reviews of aging accounts receivable and works to recover balances in a timely fashion.
• Conducts annual reviews of customer contracts and recommends annual increases.
• Communicates service issues, workload, and company information to appropriate personnel and customers.
• Ensures proper staffing and supports hiring initiatives.
• Oversees onboarding of new employees, including required paperwork and structured training.
• Produces and communicates department and individual performance goals to ensure operational success.
• Maintains good human resources practices and adherence to corporate policies.
• Works with Human Resources to resolve employee relation issues, discipline actions, and terminations.
• Visits other projects and participates in department or company meetings as necessary.
• Provides feedback, coaching, guidance, and recognition to enhance skill development.
• Plays an active role in employee development and talent selection.
• Acts as a role model supporting corporate purpose, vision, and values.
• Provides regular coaching, feedback, and formal performance appraisals; approves annual compensation increases.
• Commits to self-development by staying current on information, tools, and systems.
• Coordinates alarm-monitoring systems, if applicable.
• Ensures safe, clean, and efficient operation of the work area to meet service standards.
• Actively supports and participates in all safety initiatives.
• Implements safety and sanitation schedules to comply with corporate, DOT, OSHA, FDA, AIB, or ASI standards.
• Performs safety observations to coach employees on safety procedures.
• Prevents associate incidents and injuries by overseeing accident investigations, assessing root causes, and implementing improvements.
• Manages equipment and coordinates maintenance with local vendors and/or Fleet partners.

Requirements

• Bachelor’s degree in Supply Chain, Business, or related field, or equivalent combination of education and experience; High School Diploma or equivalent required.
• At least 5+ years of overall experience in supply chain.
• Experience with applications such as TMW and AS400 is preferred.
• Working knowledge of Microsoft Office applications.
• Working knowledge of transportation/mechanical equipment.
• Working knowledge of OSHA, DOT, HAZMAT, FDA regulations; willingness to become certified in one or more areas as necessary.
• Excellent talent management, verbal, non-verbal, and written communication skills.
• Excellent customer service skills, specifically with external clients.
• Excellent analytical and mathematical skills.
• Must be on-call for alarm systems or problems during off-work hours.
• Ability and availability to work irregular or extended hours, including nights, weekends, and holidays as needed by the customer.
• Must be able to stand/walk for up to 10-12 hours.
• Able to work in environments with variable noise levels, lighting conditions, and temperature variations; able to access all areas of the building without limitations.

Pay

Base salary range: $94,945.50 – $126,594.00. Eligible for an annual discretionary bonus, targeted at 15%.

Benefits

• Medical, Dental, Vision, and Prescription Drug Coverage.
• 401k Plan.
• Wellness Program.
• Life Insurance.
• Paid Time Off.
• Paid Parental Leave.