Transportation Manager

About the role

As a Transportation Manager in Dedicated Transportation at RXO, you will be responsible for the overall on-site management of a customer account, ensuring that compliance requirements and contractual obligations are met. You will serve as the primary customer contact on all new initiatives and high-level critical issues. We equip you with industry-leading tools to grow and develop beyond your expectations and help you reach your career goals.

Responsibilities

• Maintain responsibility for the overall P&L to meet established budgets and forecasts
• Ensure the effectiveness of the operation’s communication, interaction, and relationship with company drivers
• Oversee the management of tractor maintenance, compliance, and service delivery
• Track operational performance, including route configuration, on-time pickup and delivery, volume, equipment balance, and empty miles
• Ensure driver recruiting and retention meets established fleet size goals
• Identify opportunities to increase performance, improve processes, and find efficiencies; coordinate with leaders to implement solutions
• Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary
• Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes
• Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required
• Ensure annual profit, efficiency, and quality goals are attained at each client engagement

Requirements

• 4 years of transportation experience
• In-depth knowledge of the supply chain/logistics industry
• Availability to travel occasionally
• Ability to lift objects of various shapes, sizes, and weights up to 25 lbs.
• Ability to stand, sit, or walk for extended periods of time
• Ability to reach (including above your head), bend, climb, push, pull, twist, squat, and kneel

Qualifications

• Bachelor’s degree or equivalent related work or military experience
• Project management skills and experience
• Proven leadership and collaboration skills with experience effectively supervising, mentoring, and influencing employees
• Fleet Management and Maintenance experience
• Experience in Transportation Management Systems and Telematics such as Omnitracs
• Understanding of DOT rules and regulations
• Solid customer relationship management skills

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days