Transportation Manager

About the role

Pet Food Experts (PFX) is a leading pet specialty distributor with over 10,000 retail locations nationwide. We are seeking a Distribution Center Transportation Manager to oversee daily transportation operations at our Denver, PA Distribution Center.

Responsibilities

- Manage all transportation operations, including routing, dispatching, fleet maintenance, safety, driver performance, and customer service follow-up. - Travel bi-weekly to multiple locations (approx. 125 miles). - Ensure compliance with DOT and FMCSA regulations, and PFX company policies, procedures, and safety standards. - Supervise and support fleet drivers and any local dispatch or transportation support staff. - Maintain accurate vehicle maintenance records; coordinate routine and unscheduled service in collaboration with leasing providers. - Partner with the Transportation Compliance Specialist to ensure driver qualification files, logs, and Drug & Alcohol testing programs are complete and compliant. - Monitor route performance (weight, stops, miles) and conduct local route optimization at least every 6 months to identify cost-saving and efficiency opportunities. - Conduct routine on-road safety ride-alongs and performance assessments for drivers. - Lead local driver onboarding and ongoing training initiatives, partnering with corporate where needed. - Coordinate and lead safety meetings (at least once annually), and reinforce a culture of safety across all transportation activities. - Monitor and address risk management reports related to accidents, near misses, or violations; implement corrective actions in partnership with local leadership and corporate. - Partner with the DC Manager and corporate Transportation Director to analyze transportation expenses, address equipment needs, and resolve delivery or driver concerns. - Respond to transportation-related emergencies or incidents on a 24/7 rotational availability basis. - Serve as a liaison with Customer Experience and Sales to resolve any delivery-related complaints or issues impacting service or brand reputation. - Participate in quarterly and annual site visits with corporate Transportation leadership.

Requirements

- CDL A Preferred - Proven leadership skills with the ability to coach, motivate, and engage drivers and transportation support staff. - Strong working knowledge of FMCSA regulations, DOT compliance, HOS rules, and safety management practices. - Excellent problem-solving and route planning skills, with ability to interpret data and drive decisions through KPIs. - High attention to detail and strong organizational follow-through. - Ability to manage multiple tasks, adapt to changing priorities, and maintain composure under pressure. - Proficient in Google Suite, Omnitracs, and transportation dispatch and compliance tracking systems. - Clear and professional verbal and written communication skills. - Strong customer service focus and ability to resolve service issues effectively. - Ability to influence cross-functional partners and reinforce a positive culture. - Ability to work a flexible schedule, including occasional weekends and on-call response.

Qualifications

- High school diploma or equivalent. - Minimum of 5 years of experience in transportation management or related field. - Proven success in managing a team of drivers and supporting staff. - Experience with FMCSA regulations, DOT compliance, and safety management practices. - Strong problem-solving and route planning skills. - Excellent organizational and communication skills.

Skills

- Strong leadership and coaching skills. - Proven ability to manage multiple tasks and adapt to changing priorities. - Excellent problem-solving and route planning skills. - Proficiency in Google Suite, Omnitracs, and transportation dispatch and compliance tracking systems. - Clear and professional verbal and written communication skills. - Strong customer service focus and ability to resolve service issues effectively.

Benefits and Perks

- Competitive Pay – Because your hard work should be rewarded! - Comprehensive Health Benefits – Medical, dental, and vision to keep you feeling your best. - Retirement Savings with Employer Match – Helping you invest in your future. - Flexible Time Off – Unlimited days to recharge, adventure, or just enjoy some quality time with your pet! - Paid Parental Leave – Support for growing families (two-legged and four-legged!). - Company-Paid Life & Disability Insurance – We’ve got your back, no matter what. - Health & Dependent Care FSAs – Because budgeting for wellness should be easy. - Pet Perks & Discounts – Exclusive savings on the best pet products! - Extra Voluntary Benefits – Convenient options for additional coverage, deducted straight from payroll. - Employee Assistance Program (EAP) – Mental health, financial wellness, and more—because life happens.

Pay

$90k-$110k per year

Schedule

Monday–Friday, day shift. Hours may vary based on operational needs; flexibility is required.

Equal Opportunity Employer

Pet Food Experts is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, citizenship, age, sex, gender identity, sexual orientation, marital status, disability, military status, or any protected characteristic. All employment offers are contingent on passing a criminal background check.