Transportation Manager
Ferraro Foods · Aberdeen, MD · 2 mo ago
Management$80k–$90k/yrFull-time
About the Role
At Ferraro Foods, our Transportation team keeps our operations moving and ensures customers receive their deliveries safely and on time. The Transportation Manager plays a key role in overseeing daily transportation operations, including dispatch, routing, driver performance, and the training and development of new driver hires. We're looking for a hands-on Transportation Manager with strong foodservice delivery experience who can lead drivers, solve problems quickly, and keep daily operations running safely and efficiently.
Responsibilities
- Oversee daily transportation operations, including routing, dispatching, and driver coordination
- Manage the morning dispatch process for Class A and Class B Drivers
- Troubleshoot routing, delivery, and staffing issues and follow up with drivers throughout the day
- Handle driver and Driver Helper callouts and coordinate alternate solutions to keep deliveries moving
- Communicate with customers, Customer Service, Sales, drivers, and other internal teams regarding delivery times and service issues
- Serve as a key point of communication between Transportation and Sales
- Analyze routes on an ongoing basis and identify opportunities to improve efficiency
- Review driver feedback and make appropriate adjustments to route order and sequencing
- Supervise and audit RoadNet maintenance and routing activity
- Monitor truck utilization during the routing process, including weight and cube
- Coach and counsel drivers and helpers to improve performance and ensure adherence to company policies
- Address attendance, performance, conduct, and other policy concerns through appropriate corrective action
- Support the training and development of newly hired drivers
- Ensure drivers comply with DOT regulations, state and federal laws, OSHA requirements, and company policies
- Report driver accidents, incidents, and injuries to Safety and Human Resources
- Identify and recommend improvements to departmental policies and practices
Qualifications
- Active Class A or Class B CDL required
- 5+ years of foodservice delivery experience
- Transportation supervisory or management experience preferred
- Working knowledge of RoadNet preferred
- Strong written and verbal communication skills
- Excellent organizational and follow-up skills
- Strong interpersonal and problem-solving abilities
- Detail-oriented with the ability to manage a busy workload
- Ability to multitask and meet deadlines in a fast-paced environment
- Ability to adapt quickly to changing priorities
- High school diploma or equivalent work-related experience preferred
Benefits
- Medical, dental, and vision insurance
- 401(k) with company contribution
- Paid time off and paid holidays
- Additional voluntary benefit offerings
Schedule & Pay
Monday – Friday with a 4:00 AM start time, plus flexibility for afternoons and weekends based on operational needs. Compensation: $80,000 – $90,000 annually, commensurate with experience.