Transportation Dispatcher

Arepet Express, LLC provides transportation of sand for the oil field, a 24/7 service based in Von Ormy, TX.

About the role

The Dispatcher role operates on two 12-hour shifts with a schedule of 4 days on and 4 days off. Dispatchers serve as the primary communication point for drivers, handling requests, transmitting messages, and tracking trucks. The role demands excellent communication, composure under pressure, and the ability to multitask with minimal supervision to ensure accurate and timely information transmission.

Responsibilities

• Contact drivers to dispatch and deploy staff and vehicles based on received orders.
• Schedule loads to maximize driver hours and loaded miles.
• Prioritize orders by urgency and importance, utilizing resources effectively.
• Anticipate changes or problems and reallocate resources efficiently.
• Adjust forecasted loads based on customer needs.
• Make confident decisions under time constraints and take accountability for them.
• Use effective listening skills to gather information and identify potential problems; escalate to management when necessary.
• Manage and track driver logs, tickets, and other documents.
• Monitor routes and status of field units to coordinate and prioritize driver schedules.
• Provide drivers with information about orders, traffic, obstacles, and requirements.
• Enter data into computer systems and maintain logs and records of calls, activities, and other information.

Requirements

• High School diploma, General Education degree (GED), or equivalent.
• Six months of experience in the transportation/trucking industry preferred.
• Oil field experience preferred.
• Bilingual (Spanish) required.
• Knowledge of McLeod software preferred.

Skills

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office Suite or related software.
• Strong time management, organizational, and problem-solving skills with the ability to multitask in a deadline-driven environment.
• Self-motivated with strong attention to detail and a high level of accountability.
• Basic understanding of clerical procedures and systems such as record-keeping and filing.
• Ability to work independently.

Benefits

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance

Schedule

• Two 12-hour shifts (day shifts).
• 4 days on, 4 days off.
• Must be available to work weekends.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer and telephone.
• Must be able to lift up to 15 pounds at times.