Transportation Dispatcher

Arepet Express, LLC provides transportation of sand for the oil field, a 24/7 service, at our Von Ormy, TX location.

About the role

The Dispatcher role is split into two 12-hour shifts, with 4 days on and 4 days off. The Dispatcher acts as the primary communication point for drivers, receiving requests, transmitting messages, and tracking trucks. The role requires excellent communication, the ability to remain calm and composed, and strong multi-tasking skills with minimal supervision. The goal is to enable effective communication by ensuring accurate and timely transmission of information.

Responsibilities

• Contact drivers to dispatch and deploy staff and vehicles based on orders received.
• Schedule loads while utilizing and maximizing driver hours and loaded miles.
• Prioritize orders according to urgency and importance, utilizing resources effectively.
• Anticipate change or problems and reallocate resources efficiently.
• Manage and adjust forecasted loads based on customer needs.
• Make confident decisions under time constraints and take accountability for those decisions.
• Use effective listening skills to gather information and identify potential problems; escalate to management when necessary.
• Manage and track driver logs, tickets, and other documents.
• Monitor routes and status of field units to coordinate and prioritize driver schedules.
• Provide drivers with information about orders, traffic, obstacles, and requirements.
• Enter data into the computer system and maintain logs and records of calls, activities, and other information.

Requirements

• High School diploma, General Education degree (GED), or equivalent.
• Six months of experience in the transportation/trucking industry preferred.
• Oil field experience preferred.
• Bilingual (Spanish) required.
• Knowledge of McLeod software preferred.
• Must be available to work weekends and day shifts.

Skills

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent time management, organizational, and problem-solving skills with the ability to multi-task in a deadline-driven environment.
• Self-motivated with strong attention to detail and high level of accountability.
• Basic understanding of clerical procedures and systems such as record-keeping and filing.
• Ability to work independently.

Benefits

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance

Schedule

Two 12-hour shifts, with 4 days on and 4 days off.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer and telephone.
• Must be able to lift up to 15 pounds at times.