Transportation Dispatcher

About the role

Arepet Express, LLC provides 24/7 transportation of sand for the oil field. The Dispatcher acts as the primary communication point for drivers, receiving requests, transmitting messages, and tracking trucks. The role requires excellent communication, multitasking, and the ability to remain calm under pressure while enabling accurate and timely transmission of information.

The position operates on a rotating schedule of two 12-hour shifts, with 4 days on and 4 days off.

Responsibilities

• Contact drivers to dispatch and deploy staff and vehicles based on orders received.
• Schedule loads while maximizing driver hours and loaded miles.
• Prioritize orders according to urgency and importance, utilizing resources effectively.
• Anticipate changes or problems and reallocate resources efficiently.
• Manage and adjust forecasted loads based on customer needs.
• Make confident decisions under time constraints and take accountability for those decisions.
• Use effective listening skills to gather information and identify potential problems; escalate to management when necessary.
• Manage and track driver logs, tickets, and other documents.
• Monitor routes and status of field units to coordinate and prioritize driver schedules.
• Provide drivers with information about orders, traffic, obstacles, and requirements.
• Enter data into the computer system and maintain logs and records of calls and activities.

Requirements

• High School diploma, General Education degree (GED), or equivalent.
• Six months of experience in the transportation/trucking industry preferred.
• Oil field experience preferred.
• Bilingual (Spanish) required.
• Knowledge of McLeod software preferred.
• Must be available to work weekends and day shifts.

Skills

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office Suite or related software.
• Strong time management, organizational, and problem-solving skills with the ability to multitask in a deadline-driven environment.
• Self-motivated with strong attention to detail and high level of accountability.
• Basic understanding of clerical procedures and systems such as record-keeping and filing.
• Ability to work independently.

Benefits

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer and telephone.
• Must be able to lift up to 15 pounds at times.