Transportation Coordinator (On-Call/Per Diem; Day Shift)

POSITION SUMMARY

As a Transportation Coordinator, you will provide safe, timely, and courteous transportation services for residents while supporting overall resident services operations.

KEY RESPONSIBILITIES

• Transport residents (and care providers when needed) to scheduled destinations in a safe, courteous, and timely manner.
• Prioritize passenger safety at all times and maintain accountability for all residents during transport.
• Auxiliary residents with special needs during transportation, including carrying packages, opening doors, assisting with vehicle entry/exit, and escorting to destinations.
• Operate wheelchair lifts and properly secure wheelchairs using safety devices during transport.
• Cook up transportation schedules in accordance with resident requests and established guidelines.
• Maintain accurate records of transportation requests and completed trips.
• Communicate effectively with residents, families, and caregivers regarding scheduling, pick-up, and drop-off times.
• Review daily transportation schedules and coordinate with other Transportation Coordinators.
• Transport residents for planned outings coordinated by other departments.
• Provide miscellaneous pickup and delivery services as needed.
• Conduct pre-trip vehicle inspections, including checking fuel, oil, tires, and overall readiness.
• Maintain vehicle cleanliness and document routine maintenance and service checks.
• Notify supervisor of vehicle malfunctions or required repairs.
• Assist with scheduling and transporting vehicles for service appointments.
• Operate vehicles in compliance with all traffic laws and safety regulations.
• Participate in Department of Transportation drug testing and required safe driving programs.
• Notify supervisor immediately of resident concerns, incidents, or changes in condition.
• Assist Front Desk operations as needed.
• Log and deliver packages to residents and departments.
• Attend department meetings and required in-service trainings.
• Follow all safety, loss prevention, and infection control procedures.
• Perform other duties as assigned.

REQUIRED QUALIFICATIONS

• Minimum of three (3) years of licensed driving experience.
• Valid California Class C driver’s license with a clean driving record and no suspensions or revocations within the past three years.
• High school diploma or equivalent required.
• Basic computer skills, including scheduling systems or willingness to learn.
• Experience working with senior populations preferred.
• Ability to safely transport residents, including those using wheelchairs.
• Ability to read maps and follow directions accurately.
• Ability to operate various vehicle types, including passenger cars, vans, and buses.
• Strong communication skills with the ability to read, write, and speak English effectively.
• Demonstrated ability to maintain a courteous, friendly, and helpful attitude at all times.

PHYSICAL REQUIREMENTS

• Ability to sit and operate a vehicle for up to six (6) hours per day.
• Ability to stoop, bend, stretch, and squat to load and unload cargo.
• Ability to lift up to 50 pounds, including luggage, medical equipment, and groceries.
• Ability to work outdoors and tolerate varying weather conditions (heat, cold, rain).
• Ability to operate vehicles safely on wet or slippery roads.
• Fine motor skills and good visual acuity.

JOB DETAILS

• Pay Rate: $26.85/hr
• Hrs: On-Call
• Shift Schedule: Day Shift; 8 AM - 4:30 PM; 9 AM - 5:30 PM
• Days Off: Varies
• Working Days: Varies