Transportation Clerk

About the Role

This is an operations position responsible for performing clerical duties within the transportation department, including maintaining all regulatory compliance as required by the Department of Transportation (DOT).

Responsibilities

• Gather, organize, and process driver daily paperwork, logs, manifest, vehicle inspection, etc.
• Answer phones, route calls, and take messages.
• Research operation challenges, order supplies, and act as liaison between office and operations.
• Respond to delivery associate issues and provide support for resolution.
• Process inbound freight paperwork weekly.
• Serve as the primary contact for any inbound freight issues.
• Run daily reports for operations supervisors (e.g., observations, vehicle tracking).
• Perform all other tasks as assigned by supervision or management.

Requirements

• High school diploma or GED required.
• 2 years of prior customer service experience preferred.
• 2 years’ distribution/transportation experience in a high-volume, route delivery operation preferred.
• Valid driver's license with a driving record that meets the company's insurability standards.

Skills

• Strong leadership, analytical, and motivational skills.
• Knowledge of D.O.T. regulations.
• Proficient written and verbal communication skills.
• Expertise in Windows operating system and utilizing Excel and Word.
• Understanding of manpower scheduling.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee may be required to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl; and talk and hear.
• May have to lift up to 40 pounds.
• Specific vision abilities that may be required by this job include close vision and distance vision.