Transportation Assistant

About the role

The employee serves as a Transportation Assistant - Transportation Coordinator within Veterans Transportation Service (VTS) located at the Veterans Healthcare System in Louisville - KY.

Responsibilities

• Works with the VTS Supervisory Mobility Manager for transportation workload forecasting - scheduling design - procedure development - and quality improvement implementation - modification of processes - evaluation - and ongoing operational flow of the Veteran Transportation Services program
• The coordination of transportation function is multi-faceted and diverse
• The three major areas of responsibility are: (1) Scheduling - Data Collection - & Tracking Support (2) Consult Management responsibilities (3) Program Support responsibilities
• The incumbent must have knowledge of clinical services - related software - and programs as they relate to clinical computing and office automation
• Performs work involving consult management - appointment scheduling and admissions scheduling
• Daily responsibilities include collecting - compiling - and tracking data and statistical information in support of VTS
• Performs a basic analysis of the data and generates a variety of reports
• Reviews documents - reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate
• Enters pertinent information into an automated tracking system
• Coordinates service practices that decrease waits and delays for patients in all specialty areas
• Utilizes the Veterans Health Information System & Technological Architecture (VISTA) - Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations
• Plans for - organizes - administers - and directs how the work will be accomplished for the VTS program
• Planning responsibilities require consideration of support services e.g. - systems management - operations - workload forecasting - review - and reporting of data/statistical results of program/project studies - vehicle maintenance and repair - etc
• Coordinates the day-to-day operation of VTS program flow - processes - and functions
• Plans and provides support services in the following types of program areas: electronic records management, driver scheduling setup & management, space utilization services
• Provides advice to operating managers and supervisors on how provided services assist in accomplishing their missions and programs
• Performs other related duties as assigned

Qualifications

To qualify for this position - applicant(s) must meet the minimum qualification requirements described below. Specialized Experience GS-6: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-05) in the Federal Service - that is directly related to the work of the position and has equipped you with the particular knowledge - skills and abilities to successfully perform the duties as a Transportation Assistant - Transportation Coordinator. Qualifying specialized experience includes performing transportation support duties such as coordinating connections/scheduling - documenting travel information; collecting - compiling - and tracking data on a daily basis; performing a basic analysis of data and generating a variety of reports; entering data