Transport Scheduler

About the role

Reporting to the Communications and Transportation Manager, the incumbent maintains organizational efficiency, ensuring tasks, appointments, and projects are executed smoothly and timely and resident transportation needs are met.

Responsibilities

• Schedules and confirms resident transportation, ensuring all parties are informed of changes or updates.
• Maintains confidentiality of protected health information, including verbal, written, and electronic communications.
• Assesses project or task duration, allocate staff or resources, and prioritize urgent needs.
• Tracks progress against schedules, identify deviations, and implement corrective actions as needed.
• Notifies relevant stakeholders of schedule changes, resolve conflicts, and provide reminders for upcoming tasks or appointments.
• Maintains accurate records, update databases or Electronic Health Records (EHR) and/or Electronic Medical Records (EMS) systems; handles phone call and email inquiries.
• Ensures schedules meet legal, safety, or organizational standards and generate reports on efficiency and resource utilization.
• Participates in all life safety and emergency drills and trainings.
• Performs other related duties as assigned or requested by the Communications and Transportation Manager.

Requirements

• High school diploma or its equivalent.
• One (1) year of experience in a receptionist or administrative assistant role.
• An equivalent combination of education and experience may be substituted.
• Must successfully pass a background check, which includes verification of Allegheny County Real Estate Tax status, and drug/medical examinations as required for the position.
• Pre-employment drug screening must be completed within 48 hours of acceptance of a conditional offer of employment.
• Residency: Allegheny County within 1 year.
• Veterans' preference will be awarded to eligible candidates.

Skills

• General office practices and procedures.
• Microsoft Office Suite.
• Electronic Health Records (EHR).
• Electronic Medical Records Systems (EMS).
• Scheduling software.
• Organizational skills, attention to detail, and ability to prioritize tasks.
• Effective communication, both orally and in writing, with staff, clients, and management.
• Ability to sit for long periods of time throughout the workday.
• Ability to assist in evacuation of residents during emergency situations.
• Maintain a positive attitude and ability to work in stressful situations.
• Perform data entry.

Pay

$50,439.96 per year