Transport Coordinator, AMR-Las Vegas NV - Located in Las Vegas, NV

Located in Las Vegas, NV. Immediate hiring for a full‑time Transport Coordinator (Monday‑Friday; 6:00 pm‑2:00 am).

Job Summary

As a liaison between GMR Communication Centers and our contract facilities, you will work to build trusting relationships and ensure that patient movement is a seamless process performed in a safe, timely, and appropriate manner. Under the direction of the Manager, the Transportation Coordinator (TC) will receive, process and coordinate medical and non‑medical transports as required for local healthcare systems and skilled nursing facilities. The TC will work closely with non‑GMR personnel and interact directly with clinical and social work staff at various facilities.

Essential Functions/Duties

• Assist hospital staff with Level of Service (LOS) determination to help both the Hospital Staff and the Ambulance Crew understand why patients are moving at an appropriate LOS in real time.
• Ensure all appropriate paperwork is complete and correct; verify documents such as the Physician Certification Statement (PCS) are ready for the crew prior to transport.
• Assist hospital team with patient movement to designated discharge unit.
• Coordinate and order Ambulance/CCT(s) for all applicable discharges.
• Assist in eliminating delays to keep patient movement seamless.
• Provide information regarding transportation services to physicians and nursing personnel throughout the state.
• Provide patients with detailed transport information and advise transportation staff on medical needs based on patient records.
• Utilize information from healthcare providers, patients, or families to coordinate medical and non‑medical transportation.
• Recommend appropriate unit(s) to respond based upon call type, priority, and unit availability.
• Ask pertinent questions to determine type of transport needed, billing information, and destination.
• Communicate verbally and in writing with GMR Dispatch centers and customer communications centers to ensure on‑time performance and quality service.
• Suggest routes for medical and non‑medical units to follow.
• Interact with GMR dispatch centers to ensure proper unit utilization.
• Report unusual incidents to duty supervisors as appropriate.
• Prepare timely and accurate paperwork as required.
• Serve as the liaison between GMR and healthcare facilities.
• Assist with billing‑related questions.
• Perform other duties as assigned.

Qualifications

• 1 year of related experience providing dispatching and/or transportation services to hospital patients.
• High School Diploma or equivalent.
• Familiarity with local geography.
• Proficiency with Microsoft Office applications.
• Typing speed of at least 30 WPM.
• Effective oral, written, and interpersonal communication skills.
• Ability to multitask.
• EMD/EMT certification preferred.

Schedule

Full‑time, Monday‑Friday, 6:00 pm – 2:00 am.

Why Choose AMR?

AMR is part of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in emergency and patient relocation services. Learn more about employee stories at www.AtaMomentsNotice.com. GMR’s core behaviors—keep care at the center, raise your hand, seek to understand, find a way together, and be accountable—unite our teams and set us apart in emergency medical services.