Transplant Liaison - Daytona, FL

About the role

The Transplant Liaison plays a vital role in guiding End-Stage Kidney Disease (ESKD) and waitlisted patients through the transplant process. Acting as a key advocate, the Transplant Liaison ensures seamless support from referral to transplant completion, working closely with the market Transplant Provider partners, patients, care partners, and healthcare teams to facilitate access to transplantation.

Responsibilities

• Navigate healthcare systems, transplant centers, and community resources to support transplant evaluations and optimize wait listing processes.
• Collaborate with nephrologists, dialysis providers, transplant teams, and community organizations to enhance patient education, streamline care coordination, and improve transplant outcomes.
• Work closely with the Integrated Kidney Care (IKC) team to support transplant evaluations, wait listing processes, and living donor awareness.
• Address barriers to transplant and promote better transplant outcomes by working with healthcare providers, transplant centers, and community organizations.
• Regularly travel to meet with patients in the designated region 2 days/week, working the remaining days from home.

Requirements

• Education & Certification: Medical Assistant (MA) or Care Coordination experience required. Bachelor’s degree in Health Care Administration or Biology - Highly Preferred.
• Experience: Minimum of 3+ years of experience in transplant coordination, nephrology, or dialysis. Experience working with ESKD and transplant patients in a clinical or case management setting.
• Knowledge: Knowledge of transplant evaluations, wait listing processes, and living donor programs. Familiarity with Integrated Kidney Care (IKC) and Transplant Process.

Skills & Competencies

• Strong patient advocacy and care coordination skills.
• Ability to navigate healthcare systems, transplant centers, and community resources.
• Excellent communication and collaboration with interdisciplinary teams.
• Strong problem-solving and critical thinking skills to address transplant barriers.
• Experience with electronic health records (EHRs) and data tracking for patient management.
• Able to work cross-functionally with all teams.

Benefits

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings:

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.

Pay

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.

Schedule

This position will be open for a minimum of three days. For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates.