Transplant Coordinator 1

About the role

Join Us in Transforming Lives Every Day At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation.

Responsibilities

• Referral Management Process
• Responds promptly and appropriately to potential donor referrals to assess suitability and enhance the donation process.
• Establishes and enhances relationships with the hospital staff to increase referral activity.
• Introduces oneself to the referred patient’s bedside Nurse and the units Charge Nurse to establish presence.
• When leaving, advises the bedside Nurse and Charge Nurse of impending departure and inquire if there is anything needed before leaving the facility.
• Collaborates with the RTS (Referral Triage Specialist), CRS (Clinical Resource Specialist), SOP (on call Supervisor of Organ Procurement), Medical Director of Referral Management and/or clinical leadership to manage active referrals.
• Accesses and reviews the referring hospital’s medical records charts.
• Transcribes appropriate information to digitalDONOR fields per OneLegacy policies and practices.
• Consults with hospital staff to evaluate current organ function and identify early stages of medical derangements and current organ function.
• Formulates a treatment plan at the direction of the Medical Director of Referral Management.
• Advocates on behalf of potential donors and their families for interventions needed to preserve the opportunity for donation and optimize organ function.
• Makes written and oral reports/recommendations to the attending physician, transplant physician, Medical Director, consulting Intensivist and CRS concerning the status and care of the donor, as appropriate.
• Develops and communicates a plan for continuity of care along with the progression of the referral.
• Reviews medical-legal documentation pertaining to brain death declaration for completeness and accuracy according to hospital policy, California Health and Safety codes and current American Association of Neurology Guidelines.
• When revisions are needed, provides direction to appropriately complete documentation.
• Sends acceptable brain death documentation to the RTS and CRS to be verified per OneLegacy policy.
• Performs administrative duties regarding the patient, such as completing digitalDONOR charting, as well as any other forms or documentation required per OneLegacy documentation policies and/or hospital policies.
• Implements and maintains established policies, procedures, objectives, quality assurance, safety, environmental and infection control; reports these to the transplant center, physician, resident, family members and public, as appropriate.
• Family Support Process
• Identifies AP (Authorizing Party) and language requirements.
• Documents pertinent family dynamics and any other relevant information needed to properly assess the AP and/or family members of potential donors in preparation for approach.
• Collaborates with the hospital care team, the RTS and/or the Family Care Specialist Resources (FCSR) in the end-of-life discussion to ensure the AP is provided with the opportunity for donation in the most appropriate manner.
• Discusses the elements of authorization with the AP and/or family members of potential donors.
• Obtains authorization for donation per UAGA and verifies medical-legal documentation necessary for organ recovery is complete according to OneLegacy policies and procedures.
• Completes Donor Risk Assessment Interview (DRAI) and obtains any required follow-up information.
• Organ Donation Process
• Responds to donor referrals or assigned donor cases at shift start time unless otherwise instructed by CRS/RTS.
• Obtains accurate medical information for evaluation and evaluates potential organ and tissue donors according to OneLegacy, regulatory and/or credentialing body guidelines.
• Discusses and supports the donation process with family members or Authorizing/Acknowledging Party (AP).
• Collaborates with Medical Examiner/Coroners, tissue recovery staff, hospital staff, social services and clergy.
• Coordinates the logistics for multiple organ procurements and allocation cases.
• Maintains consistent and clear communication with Donor Allocation Coordinator (DAC) regarding organ allocation.
• Verifies that all medical-legal documentation necessary for organ procurement is completed according to OneLegacy, governing and/or credentialing body guidelines.
• Provides organ allocation staff with organ/donor information, as required.
• Responsible for all chart documentation in the OR during recovery and post recovery including review and completion of Confidential Donor File (CDF) at the conclusion of each completed case.
• Donation Development Process
• Reviews Not Brain Dead Status Board (NBD) when in a hospital for an active referral.
• Conducts a site visit on NBD referrals and chart in EMR system.
• Participates in “Presence with a Purpose” in collaboration with the Donation Development Coordinator (DDC) to educate hospitals on the donation process along with current and upcoming donation related events.
• Coordinates and conduct scheduled education on donation and transplantation in partnership with the DDC in assigned hospital(s).
• Participates in OneLegacy signature events such as: OneLegacy Donation and Transplantation Symposium, Donate Life RunWalk, etc. as requested.
• Promotes positive relationships with all hospital and clinical staff.
• Participates in hospital meetings to assist with presenting information or addressing issues relating to the donation process.
• Joins hospital sponsored clinical rounds and/or conducts other case-finding activities.
• Debriefs Donation Development Coordinator (DDC) after a case, as OneLegacy Recovery Center Responsibilities
• The PTC-I will be required to achieve PTC-II status though demonstrated proficiency and documented competencies in all organ operations at the OneLegacy’s recovery center (Appendix A) within 24-months of hire date of employment.
• Personnel Functions
• Maintains professional conduct at all times with both internal and external customers.
• Cooperates with other personnel to achieve company objectives and maintains good employee, interdepartmental and public relations.
• Mets with and solicits advice from the Medical Director(s), Director of Organ Clinical Operations, Supervisor, Donor Management, SOP (Supervisor on call), CRS, Transplant Centers, Attending Physicians, Director of Nursing Services and Nursing Staff concerning donor patient care.
• Maintains an effective and friendly working relationship with health professionals, physicians, consultants and family members involved in every donation process.

Qualifications

• Bachelor’s degree in a healthcare-related field.
• Current CPR certification.
• Experience in critical care settings preferred.
• Ability to work independently and as part of a team.
• Strong organizational and communication skills.
• Knowledge of organ donation and transplantation processes.

Skills

• Excellent interpersonal and communication skills.
• Proficient in Microsoft Office Suite.
• Ability to work flexible hours, including evenings, nights, and weekends.
• Ability to lift up to 50 pounds.

Benefits

At OneLegacy, we offer competitive benefits including health insurance, retirement plans, paid time off, and more.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time, non-exempt, rotating 12-hour shifts; 7 days in a two-week period, including alternating weekends. Nights!