Transitional Specialist

Duties & Responsibilities

• Participate in Marketing Village Green Health and Rehabilitation within the hospitals by developing working relationships with discharge planners, physician practices, home health agencies, etc.
• Proactively reaches out to and responds to inquiries from hospital discharge planners, families, and other referral sources.
• Serve as the initial liaison with residents and families on facility services and issues.
• Interview residents or residents’ representatives to obtain necessary personal and financial data to determine eligibility for admission.
• Conduct tours of the skilled nursing facility/rehab area. Develop presentations and events aimed at community education and awareness on healthcare specialty programs and services.
• Maintain a model room and update marketing materials for facility social media and various advertisements.
• Assign accommodations for new admissions related to nursing care needs, resident and residents’ families’ preference, availability of space, and other information.
• Ensure all admissions paperwork is completed thoroughly, accurately and on a timely basis. Inform prospective residents of their responsibilities, rights, and all benefits.
• Maintain records of admissions and discharges and compile occupancy census data.
• Participate in meetings to alert appropriate staff members of projected admissions, room changes, discharges, and appointments/tours.
• Maintain knowledge of Medicare & Medicaid regulations to ensure services are in compliance with professional boarding standards, state and federal regulatory requirements.
• Assist family and business office with residents applying for Medicaid.

Required Qualifications

• Bachelor’s Degree in Business and/or healthcare related field preferred but not required.
• 3-5 years of experience in a related Admissions/Marketing or business development position within or related healthcare setting.
• Strongly preferred: Excellent customer service skills, personality and drive!

Benefits

• Competitive Pay, commensurate with experience
• Regular Employee Appreciation Events to include refreshments and gifts
• Fun and supportive work environment that encourages teamwork and collaboration
• Initial uniforms provided
• Flexible Work Schedule
• Career Growth and Training Opportunities
• Paid Time Off and 8 Paid Holidays
• New health insurance plans to include a prescription plan, FSA, and HSA plans
• Dental and Vision insurance
• 401K with employer match
• Tuition Reimbursement Programs