Transitional Living Program Supervisor

BASIC PURPOSE

The purpose of this position is to supervise the staff and all social worker activities and programs. These programs are geared to provide a safety net, self-sufficiency services and housing assistance to families and individuals in need. Program participants are seeking and receiving services at the E. Claire Raley Transitional Living Center.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists with the oversight of the program-related functions to ensure adherence to The Salvation Army's guidelines and procedures.
• Supervises all case management activities at the Transitional Living Center.
• Supervises the provision of emergency assistance services to Family Services.
• Assigns and supervises daily work tasks to social workers involved in the day-to-day program activities.
• Manages logs, reports, and client files.
• Manages quality and quantity of client case management appointments.
• Affords coordination of activities of staff engaged in providing assistance and case management to clients.
• Responsible for managing staff in charge of compiling client’s information, inputting and creating HMIS and Bridges reports for all clients.
• Manages records and prepares monthly reports for the Social Services Administrator and Business Administrator.
• Affords assurance that monthly reports are completed and provided to related agencies and staff in a timely matter.
• Reviews case records and evaluates performance of staff members and recommends indicated action.
• Trains new employees in areas such as agency policy, department procedures, and agency or government regulations.
• Develops and maintains a community referral list for the services including community resources, organizations, agencies and the continuum of care as needed.
• Provides general support to the Social Services Administrator and other management personnel.
• Coordinates with the Business Administrator the process of assistance reports.
• Affords assistance with personnel related paperwork, processes workers' compensation claims in conjunction with the Social Services Administrator and HR Contact.
• Works with Facilities Administration to ensure property is kept in good order, that preventative maintenance is being accomplished and repair needs are being communicated in a timely fashion.
• Provides support with special assignments and any other duties as assigned.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS

• Bachelor’s Degree, three to five years related experience and/or training; or equivalent combination of education and experience.
• Must be familiar with the social services aspect of The Salvation Army and possess at least 2-3 years of experience with The Salvation Army Social Services programs.
• Supervisory experience and skills highly desirable.
• Knowledge of computers preferred (Word, Excel and database).
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to write materials and articles for publication that conform to prescribed style and format.
• Ability to effectively present information to top management, public groups, and/or boards of directors.
• Bi-lingual (English-Spanish preferred, other languages a plus).
• Familiarity with wide variety of cultural customs in the Sacramento community.
• Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle.
• Must be 21 years or older.
• Authorize The Salvation Army to add name to the CA DMV Pull Notice Program.
• Complete The Salvation Army vehicle course training.
• Ability to work well under pressure and meet deadlines.