Transitional Care Navigator

About the role

This position is responsible for collaboration with the Hospice Liaison team and Admissions team to increase public awareness of hospice and other services provided by the agency and to drive admissions for the placement of patients to meet expectations. This role will act as first point of contact for hospitals, health care facilities, and other sources regarding referrals, will seek networking opportunities to provide education and to develop relationships with new and existing referral sources. In addition, this role will be responsible for identifying appropriate care and services to patient and family in accordance with attending physician and plan of care, as well as company policy and procedures.

Responsibilities

• Collaborate with the Hospice Liaison team and Admissions team to increase public awareness of hospice and other services provided by the agency and to drive admissions for the placement of patients to meet expectations.
• Act as first point of contact for hospitals, health care facilities, and other sources regarding referrals, seek networking opportunities to provide education and to develop relationships with new and existing referral sources.
• Identify appropriate care and services to patient and family in accordance with attending physician and plan of care, as well as company policy and procedures.

Requirements

• Bachelor’s degree in marketing, business administration, or other related fields is preferred. An acceptable combination of experience and/or training may be considered instead of formal education.
• Licensed as a registered nurse in the state of practice, a plus.
• Must possess the ability to make independent decisions when circumstances warrant.
• Must possess the ability to deal tactfully with patients, family members, visitors, agency personnel, and general public.
• Must be knowledgeable of quality assessment and assurance procedures.
• Valid driver’s license and proof of insurance is required.

Qualifications

Comprehensive benefits (medical, dental, vision, life/AD&D, disability), effective on the first of the month
401(k) retirement plan with a generous company match
Generous time off accruals
Paid holidays
Mileage reimbursement
Tuition Reimbursement
Employee Referral Program
Merit Increases
Employee Discount Programs
Work/life balance

Benefits

Great culture and team atmosphere
Comprehensive benefits (medical, dental, vision, life/AD&D, disability)

Schedule

Not specified

Pay

$92,000 - $105,000 Annually