Transition Manager 4 [AQ-16075]

About the role

We are seeking a Transition Manager 4 to lead the human side of transformative organizational change. This role offers the opportunity to influence how thousands of employees adapt to new systems and processes, ensuring seamless transitions and sustained success across the enterprise. Your expertise will foster a culture of readiness and adoption, driving operational efficiency and improving employee experience.

Responsibilities

• Build and execute comprehensive transition and readiness plans, including stakeholder analysis, impact assessments, and adoption measures.
• Identify affected user groups, define changes for each, and prepare them for new system and process implementations.
• Develop high-quality training content, job aids, and enablement materials with consistency and reusability across programs.
• Craft executive-ready presentations and status reports for leadership, providing clear and concise updates on transition progress.
• Write clear, audience-appropriate communications for employees, stakeholders, and leadership audiences.
• Monitor readiness, proactively escalate risks, and keep project leads informed of adoption gaps.
• Establish and manage an annual training model to keep internal teams current on evolving tools and processes.
• Develop all supporting training materials with a consistent structure, identify content housing solutions, establish training cadences, and coach team owners through delivery.
• Take on transition management responsibilities for new organizational projects as they emerge.
• Produce and publish a monthly internal newsletter and drive content development for internal organizational websites.

Qualifications

Must-Have Skills & Experience

• Minimum of 8 years of experience in transition management, change management, or organizational readiness for large-scale enterprise programs.
• Demonstrated success in preparing extensive user populations for system or process changes, including global or multi-region deployments.
• Exceptional communication skills, including strong writing, editing, and the ability to craft audience-specific messaging.
• Advanced proficiency in presentation software with a keen eye for design, capable of producing polished, visually compelling materials for executive audiences.
• Proven ability to build training content and enablement programs from inception.
• Capacity to work autonomously, establish structure in ambiguous environments, and drive initiatives forward with minimal oversight.
• Comfort and expertise in collaborating with senior stakeholders, external partners, and diverse cross-functional project teams.
• Experience with global rollouts across multiple regions and time zones.

Education: Bachelor’s degree or equivalent professional experience.

Recommended Certifications: A recognized change management certification is highly recommended.

Nice-to-Have Skills

• Familiarity with large-scale enterprise resource planning (ERP) systems.
• Prior experience with large-scale organizational change initiatives within a global enterprise environment.