Transition Home Manager - Nashville, TN

Responsibilities

• Promote the well-being and growth of residents by modeling and encouraging healthy communication, sound decision-making, and upholding house policies
• Maintain professionalism with residents, community members, staff and the general public
• Reinforce program and case management goals
• Serve as a contributing staff member by participating in weekly staff meetings as well as training and development opportunities
• Work as a team with all other staff to provide comprehensive client services
• Encourage residents to maintain a cooperative attitude toward the program and to one another
• Support residential program in providing seamless 24-hour, 7 day week coverage
• Cook meals and coordinate household activities such as chores, menu planning
• Responsible for the general safety, overall cleanliness and well-being of the residents and facility
• Document daily activities of the home and its residents. Make other staff aware of potential patterns, issues or situations
• Provide crisis intervention, conflict resolution and related support services to residents
• Respond quickly to on-call notifications
• Conduct and document drug screens
• Complete corporate training on a timely basis
• Affirm and document Standard Operating Procedures and Workflows
• Participate in cross training staff as requested
• Other duties as assigned

Qualifications

• Ideal candidate will have experience working in case management with justice-involved or at-risk populations; lived experience is strongly valued.
• Ability to maintain regular ongoing communication with releasees and network of community development organizations, landlords, property owners, community partners, local government officials, and other community stakeholders preferred
• Ability to move/coordinate delivery of furniture and donations, complete household set-ups, and lift heavy objects; ability to work with volunteers in an organized, timely manner
• Demonstrated success working and communicating effectively in a multi-cultural environment
• Self- starter with excellent analytical skills combined with the demonstrated ability to multi-task, prioritize duties, and work efficiently
• Valid driver’s license, access to a reliable vehicle with current insurance
• 5+ years of program supervision or management with the ability to assist supervisors and direct service providers with their skills development
• Minimum of 3-5 years of leadership experience including supervision of multiple teams
• Experience in the development of new programs and enhancement of existing ones
• Makes sound and timely decisions under pressure. Recognizes what is most suitable in particular situations. Exhibits independence, decisiveness and responsibility
• Ability to pass a criminal background check and drug test
• Maintain a flexible schedule in order to be available as needed by the Program