Transit Supervisor I

This is a full-time, safety-sensitive position located in Lecanto, Florida. The role is subject to random drug and alcohol testing as a condition of employment. Citrus County is an eligible employer for the Public Service Loan Forgiveness (PSLF) Program.

About the role

The Transit Supervisor I provides supervision and work direction to administrative Transit Services staff, PM shift drivers, and dispatchers. This position works closely with the Transit Services Director, Transit Supervisor II, and Driver Trainer to oversee the daily operations of the division.

Responsibilities

• Supervises, plans, and coordinates work of assigned staff.
• Reviews and evaluates employee performance and completes performance evaluations.
• Counsels staff and initiates commendations or disciplinary action when appropriate.
• Drives and/or operates a county vehicle or equipment in compliance with all safety policies and roadway rules.
• Works cohesively with the Transit Services Director to plan, implement, direct, evaluate, and ensure accountability for all Transit Services staff.
• Coordinates and oversees the daily operations of the division’s bus fleet, drivers, and related dispatch staff (PM shift).
• Adjusts routes and schedules as needed based on the driver bid process.
• Investigates and analyzes accidents with the Driver Trainer to determine cause, reports findings, and makes recommendations for corrective action.
• Responsible for First Report of Injuries reporting for Risk Management.
• Monitors transit software system and troubleshoots problems.
• Maintains vehicle list and associated vehicle data for compliance and reporting.
• Reviews and resolves customer issues, complaints, and compliments in a timely manner.
• Assists the Transit Services Director daily with the operations of the division and acts as backup as needed.
• Attends conferences, Florida Department of Transportation (FDOT) meetings, speaking engagements, and special events as required.
• Performs other duties as assigned.

Requirements

• High School diploma or GED equivalent required; Associate Degree or higher in Business Administration, Public Administration, or a related field preferred.
• Three (3) years’ experience performing administrative and office support functions, including office operations, compliance monitoring, report preparations, and customer service resolution.
• Two (2) years’ experience serving as a team lead, coordinating workflow, providing guidance to staff, and monitoring productivity.
• Valid Florida Driver License or must obtain within 30 days of establishing residency in Florida.
• Must obtain a Florida Commercial Driver License (CDL) "B" or "C" with Passenger Endorsement within six (6) months of employment.
• Successful completion of Level II Background screening through The Florida Care Provider Background Screening Clearinghouse.
• Must successfully pass a DOT drug screen and DOT physical.
• Must obtain certification within 90 days in the following FEMA National Incident Management System (NIMS) courses:
  • IS-100.c: Introduction to the Incident Command System (ICS)
  • IS-200.b: ICS for Single Resources & Initial Action Incidents
  • IS-700.b: An Introduction to the National Incident Management System
  • IS-800.c: National Response Framework, an Introduction

Skills

• Strong organizational skills and attention to detail.
• Ability to operate equipment safely and adhere to all safety policies.
• Effective verbal and written communication skills with proper grammar.
• Ability to maintain courteous and effective relations with County staff, elected officials, community groups, and the public.
• Strong working knowledge of computers and proficiency in Microsoft Office Suite (Outlook, Word, Excel, etc.).

Physical Requirements

• Combination of sitting, standing, and walking.
• Frequent lifting and carrying up to 10 pounds; occasional lifting up to 20 pounds.
• Frequent bending, squatting, balancing, twisting, reaching above shoulders; occasional climbing.
• Tasks involve typing, simple grasping, pushing, pulling, fine manual manipulation, operating foot controls/levers, driving automotive equipment, and operating a manual transmission.
• Requires normal visual acuity and field of vision, color vision, hearing, and speaking.
• May risk exposure to moving machinery.
• Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Schedule

Monday through Friday, 9:30 AM to 6:00 PM.

Benefits

Detailed information regarding the County’s benefits package and retirement offerings is available on the Citrus County website. Citrus County supports a Drug-Free workplace and complies with the Drug Free Workplace Act and the Omnibus Transportation Employee Testing Act of 1991.