Transit Safety & Security Officer

About the role

Under general supervision, plan, coordinate and participate in transit safety and security programs, training programs, transit safety prevention and inspection activities and risk management functions.

Responsibilities

• Plan, organize, coordinate and oversee transit-related risk management programs including quality assurance issues or projects, worker's compensation, security and safety programs.
• Develop and implement policies, procedures and internal controls related to compliance with health, safety, security and environmental rules and regulations.
• Identify health and safety risks and recommend corrective actions to control and limit the City's liability.
• Assist in monitoring collateral supervision of contracted vendor security firms.
• Investigate claims of damage or injury reported by passengers, pedestrians or other drivers.
• Receive and assist in responding/logging daily security video requests from internal Sun Metro staff and external sources.
• Maintain daily correspondence and reporting through the use of reporting systems.
• Coordinate legal issues or concerns with City Attorney's office, liability insurance adjusters or external legal counsel and represent the City's interest in mediation, settlement negotiations or trials.
• Coordinate quality assurance inspections such as post-accident, and post employee injury inspections and monitoring.
• Oversee and participate in compliance activities related to environmental protection such as alternative fuels, stormwater, fuel storage, coordinate corrective action or response to audit findings.
• Assist Transit Safety Manager with coordination of the federally mandated drug and alcohol testing program including pre-employment, post-accident, reasonable suspicion, random, return to duty and follow-up testing for safety sensitive positions.
• Assist with federal safety audits and complete and submit safety reports to regulatory agencies.
• Work directly with other Sun Metro divisions to ensure reliable and safe transit services.
• Plan, coordinate and deliver training programs, including conducting needs assessment, program planning, development and presentation of training and instructional materials.
• Provide classroom and behind the wheel training to new Transit Operators and provide retraining to current Transit Operators.
• Respond to security concerns and general complaints from public officials, other departments or the general public.
• Ensure that accidents, unsafe acts and complaints are properly investigated.
• Conduct on-the-scene accident/incident investigations.
• Interact with other departments, supervisors, co-workers and the public.
• Maintain liaison status with the El Paso Police Department (EPPD) and other law enforcement components regarding City-wide security and criminal incidents.
• Supervise assigned staff, including assigning, scheduling, guiding and monitoring work, appraising employee performance, and providing for staff training and development.

Requirements

• High School Diploma, GED or higher.
• Four (4) years of progressively responsible experience in transit, security, risk management or safety, including two (2) years of direct supervisory experience in a management and/or administrative capacity.
• Valid Texas Class "C" Driver's License or equivalent from another state by time of appointment.

Qualifications

Positions requiring a CDL or positions of a safety sensitive are subject to drug and alcohol testing in accordance with federal regulations.