TRANSIT OPERATOR- FIXED ROUTE

About the role

The Town of Chapel Hill is an Equal Employment Opportunity Employer. We will train you! We offer a $2,500 TOTAL SIGN ON BONUS (restrictions apply), with $1,000 paid at 6 months and $1,500 paid at 1 year.

Responsibilities

• Safely operate transit vehicles to pick up and transport customers while adhering to transit vehicle route schedule and maintaining a pleasant and courteous manner
• Completes thorough familiarization with transit system operations and safety features, including the geography and roadways of assigned routes and the broader service area, applicable traffic laws and regulations, and designated transfer points
• Provides information on bus services to customers
• Receives and transmits two-way radio messages involving accidents, incidents, emergencies, criminal activities, or other authorized business utilizing judgment and discretion to ensure customer and individual safety
• Operates vehicles during variable shifts, including early mornings, evenings, nights, weekends, and holidays. Must be available to work outside standard business hours
• Performs vehicle operations at varying hours of day and night
• Writes reports and completes forms as required, may prepare detailed written reports concerning accidents, incidents, breakdowns and mechanical defects, as required
• Performs Other Duties As Required

Requirements

• Knowledge of Federal, state, and town traffic and safety rules and regulations
• The geography and road systems of the town and Transit coverage area
• Customer service principles and techniques
• Ability to Communicate effectively orally and in writing
• Prepare and maintain accurate record
• Perform basic arithmetic calculations
• Accurately record numerical data, names, and addresses as required
• Model behaviors that are consistent with our value of RESPECT

Qualifications

• High school diploma or equivalency
• Minimum of one year of driving experience
• Possession of or the ability to obtain a Class B CDL or permit with Passenger Endorsement issued by the State of North Carolina prior to the beginning of training

Skills

• Knowledge of Federal, state, and town traffic and safety rules and regulations
• The geography and road systems of the town and Transit coverage area
• Customer service principles and techniques
• Ability to Communicate effectively orally and in writing
• Prepare and maintain accurate record
• Perform basic arithmetic calculations
• Accurately record numerical data, names, and addresses as required
• Model behaviors that are consistent with our value of RESPECT

Benefits

• Health and Dental Insurance
• Retirement Health Savings Plan
• NC 401(k)
• Voluntary Short Term Disability
• Life Insurance
• Tuition assistance
• Housing Assistance Program

Pay

$21.44/HR

Schedule

This role requires a strong commitment to customer safety and care, as well as adherence to transportation schedules and procedures. Work assignments are determined by a seniority bid system. Must have no more than two moving violations and/or vehicle accidents in the last two years. Weekends, holidays, and/or night work is required.