Transit Analyst

Department: Service Development, Central New York Regional Transportation Authority

About the role

This position is responsible for monitoring and maintaining data collected from AVL systems, running reports from these systems which will be used for planning, developing and maintaining the quality of transit operating schedules to assure efficient and effective delivery of services in Onondaga, Cayuga, Oswego, Cortland and Oneida counties. Position is non-exempt.

Responsibilities

• Assist in the creation, maintenance & manipulation of computer databases, reports & software applications used for scheduling & implementation of CNYRTA services.
• Conduct studies of routes & bus trips to determine their effectiveness relative to Board sanctioned service standards; including data collection & analysis, schedule efficiency analysis, route performance & costing analysis.
• Monitor all collected data for quality assurance.
• Assist in development & implementation of public timetables, maps & other informational items.
• Assist in development & implementation of transportation services for special events, contract services, and subcontract charts as needed.
• Interact with clients and client agencies to set service parameters and provide costing estimates.
• Provide technical support on Intelligent Transportation Systems projects including, but not limited to: Automated Vehicle Locators, Automated Passenger Counters, Automated Transit Itinerary Planning, Automated Fare Collection, Interactive Kiosks and Vehicles Surveillance Systems.
• Assist department staff with schedule storage and maintaining accurate schedule inventories.
• Formulate and implement data collection activities to support departmental reporting requirements.
• Investigate and respond to service complaints and coordinate resolutions with other departments.
• Perform other related duties as assigned.

Requirements

• Bachelor’s Degree with applicable experience preferred or equivalent combination of education and experience may be considered.
• Knowledge in ARC-GIS experience preferred.
• Knowledge of transit routes, equipment, and employee duties and responsibilities.
• Knowledge of authority policies and procedures.
• Knowledge of city streets and surrounding areas serviced by CNYRTA.
• Knowledge of Union and school contracts.
• Skill in operating a computer and various standard and specialized software programs (Trapeze, Clever Devices, Clever Works, Clever Reports, RideCheck+, Excel/Office Suite).
• Knowledge of the operating characteristics of all bus types in CNYRTA’s fleet.
• Skill in performing mathematical calculations.
• Skill in decision making.
• Skill in organizing and prioritizing work.
• Skill in oral and written communication.
• Skill in interpersonal relations.

Pay

Grade: 5 - $57,013 to $63,725. Starting salary is determined by evaluation of experience and qualifications for the position and will be set at some point between the minimum and maximum of the pay scale.