Transformation Strategy Consultant

About the role

The Transformation Office team is a high-performing team that works closely with senior leaders to help chart the course for the company's future. Transformation is critical to our core strategy: delivering great healthcare to seniors, providing a differentiated healthcare experience, and growing our reach and impact with members and patients. As a member of the Transformation team, you will support the complex and coordinated effort required to execute the enterprise strategy: accelerating our long-term vision by identifying opportunities, designing solutions, and implementing initiatives to fundamentally change the member, patient, provider, and associate experiences.

The Transformation team is modeled after top-tier management consultancies. Team members work on fast-paced and high-visibility projects aligned with the enterprise's most important Transformation topics. Every day in the role is different, but activities often include developing industry analysis, building high-level financial/business models, conducting informational interviews, managing complex projects with numerous stakeholders, and synthesizing recommendations into executive-level deliverables that drive real-world results. Work assignments require a combination of strategic thinking, quantitative analysis, workstream management, cross-team collaboration, and storytelling. Team members can align with one of the enterprise's lines of business, supporting functions, or key Transformation capabilities to become a trusted thought partner for the Transformation agenda.

Key Responsibilities

• Leads execution of one or more workstreams with limited support from team leadership
• Solves problems flexibly: able to effortlessly jump between quantitative analysis, qualitative research, stakeholder management, slide design, etc.
• Delivers high-quality, data-backed deliverables with limited rework
• Translates insights into effective written communication, typically PowerPoint
• Develops trust-based relationships with business partners
• Demonstrates a growth mindset, requesting and acting upon coaching and feedback to accelerate professional development
• Program management experience on driving large-scale, transformational change programs

Required Qualifications

Qualified candidates will possess a Bachelor's degree with 3+ years of experience, or a Master's degree (e.g., MBA, MHA, MPH, or equivalent) with 2+ years of experience in one of the following:

• Management consulting, with experience solving strategic and operational problems for large-scale businesses, OR
• Healthcare industry experience (payer, provider, or insurance preferred), with involvement in strategy, operations, or transformation efforts

All candidates must meet the following:

• Demonstrable capabilities with quantitative analysis and research, stakeholder management, slide design executive communications in PowerPoint or Word formats
• Demonstrated ability to structure problems and develop business recommendations using hypothesis-driven thinking
• Experience supporting complex or cross-functional workstreams, with exposure to stakeholder-driven environments

Preferred Qualifications

• Ability to identify, structure, and solve business problems
• Healthcare / payer experience
• Project management experience

Schedule & Location

Working locations are Louisville, KY and Arlington, VA (Washington, DC metro area). The Transformation team operates on a hybrid work arrangement (in office expectation of 3 days per week). Relocation assistance available. Remote NY will be considered. Travel: Occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours: 40.

Pay

$104,400 - $143,600 per year. This job is eligible for a bonus incentive plan based upon company and/or individual performance.

Benefits

Humana offers competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.