Transformation Program Lead

About the Role

The Overall Program Lead (OPL) is the accountable leader for a critical transformation program that advances key business priorities and delivers meaningful outcomes for GRS. Operating at the intersection of strategy and execution, this role partners with business, technology, and operational leaders to translate strategic priorities into actionable plans and measurable outcomes that drive lasting business impact.

Responsibilities

• Leads a critical business or technology transformation program that advances key strategic priorities within GRS.
• Serves as the leader accountable for end-to-end program success, driving alignment, execution, and outcomes across business, technology, operations, and enabling teams.
• Translates strategic objectives into an integrated roadmap with clear priorities, milestones, and measurable business outcomes.
• Builds alignment among stakeholders and guides complex decisions, tradeoffs, and priorities to maintain momentum and focus on value delivery.
• Owns delivery of program objectives and value realization, ensuring execution remains aligned to strategic goals and expected benefits.
• Drives organizational readiness and adoption, helping teams successfully implement change and realize lasting business value.
• Advances Execution Excellence by strengthening delivery capabilities, promoting continuous improvement, and raising the bar on program performance across teams.

How You'll Show Up

• Influence through partnership: Build trusted relationships across business, technology, and operational teams to align priorities, navigate complexity, and drive progress toward shared goals.
• Create clarity from complexity: Bring structure, focus, and direction to ambiguous situations, helping teams understand priorities, make informed decisions, and execute with confidence.
• Lead with transparency and accountability: Foster trust through open communication, proactive problem solving, and personal ownership of outcomes.
• Create a culture of execution excellence: Establish high expectations for collaboration, accountability, continuous improvement, and delivery while empowering teams to perform at their best.
• Elevate those around you: Develop talent, strengthen teams, and cultivate an environment where individuals feel supported, challenged, and motivated to deliver exceptional results.

Qualifications

• Bachelor's degree preferred; minimum of 8+ years experience managing large, complex, cross-functional programs.
• Demonstrated capability in leading multi-workstream initiatives with significant stakeholder complexity.
• Strong communication, influencing, and analytical skills; able to translate complex concepts into clear narratives and recommendations.
• Proven ability to manage scope, set expectations upward, navigate governance structures, and keep interdependent workstreams aligned.
• Demonstrates a leadership style that builds trust, encourages open dialogue, fosters collaboration, and inspires confidence across extended teams.
• Models a high-performing ethos grounded in accountability, transparency, curiosity, and constructive challenge.
• Ability to make data-driven decisions, anticipate risks, and maintain delivery discipline in ambiguous environments.

About Us

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups.

We value your hard work, integrity, and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings, please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or on any basis prohibited by federal, state, or local law.