Transformation Operations Manager

About the role

This is more than a project management role. It's an opportunity to work at the heart of a fast-growing, AI-first organization where strategy becomes action and ideas become measurable outcomes. As a Transformation Project Manager, you'll partner with leaders across the business to deliver critical initiatives, improve operational excellence, and help teams navigate change with confidence. You'll gain exposure to global stakeholders, emerging technologies, and high-impact programs that directly influence how Pax8 scales for the future. You'll grow alongside rapidly evolving technology, helping accelerate Pax8's mission while building new skills, experiences, and career opportunities along the way.

Why Pax8?

Pax8 is redefining how technology reaches small and medium-sized businesses. Through our AI-powered cloud marketplace, we're helping partners simplify complexity, unlock innovation, and thrive in a rapidly changing digital world. We're proud of our culture, our people, and our commitment to continuous growth.

Responsibilities

• Lead the delivery of strategic transformation initiatives across operational teams and business functions
• Collaborate with leaders and stakeholders to define objectives, scope, priorities, and success measures
• Build and maintain project plans, governance structures, milestones, and reporting frameworks
• Identify risks, dependencies, and obstacles early while driving effective resolutions
• Communicate project progress, timelines, and outcomes clearly to diverse stakeholder groups
• Champion process improvement opportunities that increase efficiency, consistency, and business value
• Coordinate work across multiple teams, regions, and disciplines to ensure successful execution
• Support planning activities related to business capacity, resource allocation, and operational readiness
• Maintain strong project controls while adapting plans as priorities and business needs evolve

The Impact You'll Make

Your work will help transform strategy into measurable outcomes. By creating clarity, alignment, and momentum across initiatives, you'll enable teams to deliver better experiences, improve business performance, and strengthen Pax8's ability to support partners around the world. Your influence will be felt across departments, regions, and strategic priorities.

Requirements

• Proven capability delivering complex projects, operational initiatives, or transformation programs
• Demonstrated knowledge of project management tools such as Smartsheet, Wrike, Jira, Confluence, Asana, or similar platforms
• Strong understanding of project delivery frameworks and continuous improvement methodologies
• Exceptional communication skills with the ability to engage technical, operational, and executive audiences
• A collaborative mindset and the ability to build trusted partnerships across functions and geographies
• Confidence navigating ambiguity, balancing competing priorities, and driving progress in fast-paced environments
• Strong problem-solving capabilities with an analytical and solutions-focused approach
• Excellent organizational skills with the ability to prioritize effectively and deliver on commitments
• Curiosity, adaptability, and a continuous improvement mindset
• Ability to influence outcomes, facilitate discussions, and create alignment among stakeholders
• Bachelor's degree in a related discipline or equivalent professional experience
• Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) certification preferred
• Must hold valid right to work in United States

Benefits

• Non-Commissioned Bonus Plans or Variable Commission
• 401(k) plan with employer match
• Medical, Dental & Vision Insurance
• Employee Assistance Program
• Employer Paid Short & Long Term Disability, Life and AD&D Insurance
• Flexible, Open Vacation
• Paid Sick Time Off
• Extended Leave for Life events
• RTD Eco Pass (For local Colorado Employees)
• Career Development Programs
• Stock Option Eligibility
• Employee-led Resource Groups

Pay

Qualified candidates can expect a compensation range of $100,000 to $120,000 or more depending on experience.

Growth & Development

There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organization. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI-powered tools, "born in the cloud" mentors, and cross-continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.

About Pax8

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organization with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

As part of our hiring process, we undertake pre-employment checks including ID verification, reference requests, and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed, all candidates will receive a copy for their records.