Transfer Coordinator (RN) - Utilization Management (Per Diem, Days)

Compensation

Compensation range: $54.38 – $73.41 per hour. Rate of pay will be based on applicable experience.

Schedule

• Shift: Days
• Days off: Variable
• Hours per pay period: 0‑24
• Shift length: 12 hours
• Position is remote.

Position Summary

The Enloe Medical Center Transfer Coordinator (TC) provides clinical expertise, medical communication, and quality assessment, working with the Nursing Administrative Supervisor and Emergency Department Charge Nurse to coordinate timely inbound transfers. The TC ensures Enloe Medical Center has the capability and capacity to manage inbound requests.

Education, Training, and Experience

• Three years recent experience in critical care, emergency department, Nursing Administrative Supervisor, or case management in an acute‑care setting.
• Desired: Bachelor’s degree in nursing.
• Desired: Transfer coordinator experience.

Licenses and Certifications

• Current licensure with the California Board of Registered Nursing.
• Current CPR recognition.

Skills, Knowledge, and Abilities

• Maintain confidentiality of patient information and act as a patient advocate.
• Collaborate and delegate appropriately.
• Knowledge of EMTALA and HIPAA regulations.
• Understanding of inbound transfer process.
• Excellent verbal and written communication and organizational skills.
• Knowledge of payor reimbursement (helpful).
• Ability to follow through with responsibilities and communicate with varied health‑care staff.
• Manage and balance conflicting priorities in a fast‑paced environment.
• Demonstrate current clinical nursing knowledge through annual competency assessments and ongoing education in evidence‑based practices and disease pathology.
• Critical thinking and analytical skills.
• High degree of customer service.
• Excellent interpersonal skills to establish rapport and professional interaction.
• Ability to build positive working relationships with physicians and external agencies.
• Effective communication with multiple organizational levels (managers, physicians, clinical, support staff).
• Proficient with Microsoft Office Suite (Word, Excel, Outlook) and systems such as Midas, Chart Max, and Epic.
• Organizational and multi‑tasking skills.
• Ability to fulfill the essential functions of the position.

Benefits

• $0 premium medical plan, including vision insurance.
• Prescription and dental group insurance.
• Retirement plan with employer match.
• Generous paid time off (PTO) that accrues immediately and can be used as earned.
• Extended sick leave.
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care.
• Employee Assistance Program.
• Educational Assistance.