Transfer Care Specialist (On Call)- Toland Herzig Funeral Homes and Crematory

Role Overview

As a Transfer Care Specialist, you'll play a vital behind-the-scenes role by ensuring individuals entrusted to our care are transported safely, respectfully, and with dignity. This position combines independent work, driving, professionalism, and compassionate service.

What You'll Do

• Provide Compassionate Transfer Care
• Respond promptly to locations including residences, hospitals, nursing facilities, hospice centers, medical examiner offices, and other healthcare facilities.
• Safely and respectfully transfer individuals into our care while maintaining the highest standards of dignity and professionalism.
• Verify identification and documentation before transport.
• Communicate professionally with families, healthcare professionals, first responders, and law enforcement.
• Safely Transport Those Entrusted to Our Care
• Operate company transfer vehicles safely and responsibly.
• Follow all company policies and safety procedures.
• Ensure timely transportation to the appropriate care center.
• Maintain Equipment & Documentation
• Complete transfer documentation accurately and thoroughly.
• Apply identification bands and properly document personal belongings.
• Maintain clean, organized transfer vehicles and equipment.
• Inspect and safely operate cots, stretchers, and other transfer equipment.
• Support the Team
• Participate in rotating on-call schedules.
• Provide backup assistance as needed.
• Auxiliary support as needed while maintaining Landmark's commitment to compassionate service.

Qualifications

• A high school diploma or equivalent preferred.
• A valid driver's license with an acceptable driving record.
• The ability to safely lift, push, pull, and maneuver equipment and individuals with assistance and proper equipment when necessary.
• Comfortable working evenings, weekends, holidays, and on-call schedules as needed.
• Previous experience in transportation, healthcare, EMS, public safety, funeral service, or customer service is preferred but not required.
• The ability to remain calm, respectful, and professional in emotionally sensitive situations.
• Strong communication and interpersonal skills.
• Dependable, punctual, and self-motivated.
• The ability to work independently while also supporting a collaborative team.