Funeral Home Transfer Care Specialist

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record. What You Will Do Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedentSafe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction appsReliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as neededMeticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulationsCritical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptlyProfessional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles) What We Require Valid state-issued driver's license with a clear driving recordAbility to lift 100lbs safely Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Composure and compassion Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitudeAbility to establish and maintain effective internal and external work processes Are you ready? Take the next step to join Foundation Partners Group as we transform funeral care through innovation and service. #HP2023 Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled