Transaction Risk Analyst

Who We Are

We are seeking a detail-oriented Payments & Fraud Analyst to join our iLottery team to work within the CST and EST time zones. This role is responsible for monitoring, reviewing, and decisioning on customer transactions, including withdrawals, deposits, and prize claims, to ensure accuracy, legitimacy, and compliance with regulatory and internal policies. You will play a key role in detecting and preventing fraud and financial crime by analyzing transaction patterns, validating customer information, and escalating suspicious activity where appropriate.

What We Offer

• Competitive compensation
• Profit sharing program – every role plays a part in our success!
• Comprehensive Group Benefits
• Opportunities for professional development
• Tuition reimbursement
• Employee & Family Assistance Program
• Remote Work Environment

What You'll Do

• Review and evaluate player claims, transactions, and supporting documentation, including IDs and bank statements, to ensure accuracy, legitimacy, and compliance with iLottery regulations and KYC requirements.
• Approve or reject transactions with clear, well-documented rationales for all decisions.
• Maintain accurate, audit-ready case records and ensure adherence to regulatory and internal compliance standards.
• Identify fraud trends and process gaps, providing feedback to improve detection and prevention efforts.
• Support business needs through ad hoc tasks, training, and ongoing development to stay current with fraud trends and regulations.

Who You Are

• You have a strong sense of ethics and integrity, always making decisions that reflect our company values.
• A team player who thrives on collaboration and works effectively with others across departments.
• Analytical and detail-oriented, with the ability to critically assess transactions and spot potential risks.
• Basic knowledge of AML and fraud detection, with a keen eye for identifying suspicious activities.

What You'll Bring

• 3+ years of experience in fraud prevention, risk operations, payments, chargebacks within online gaming (lottery, casino, sportsbook), fintech, or other regulated industries
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Working knowledge of KYC, AML, and fraud prevention regulations and best practices.
• Experience with fraud detection tools, payment processors, and risk management systems.
• Excellent communication and interpersonal skills, with the ability to lead through influence and collaboration.
• Strong familiarity with tools like Paysafe, PayPal, IDology, GeoComply, Kount, Sift, Lexis Nexis, Dun & Bradstreet, etc.