Transaction Operations & Analytics Manager

Key Responsibilities

• Produce and distribute monthly analytics reports and respond to ad-hoc data requests
• Validate data accuracy across all reporting deliverables
• Identify and implement process improvements to streamline reporting workflows
• Document reporting processes and analytical methodologies to ensure team continuity
• Partner with Business Intelligence teams to design and implement automated reporting solutions
• Manage Change Request processes for system enhancements and reporting modifications
• Manage and draft Key Business Elements (KBE) rules to support system automation and business logic

Transaction Support

• Affiliate with transaction activities including initiation, validation, and critical date tracking
• Maintain data integrity within transaction management systems
• Review and analyze lease agreements and real estate documents
• Gain exposure to deal negotiation and execution with opportunity to lead transactions as skills develop

Core Skills

• Strong client service orientation with a proactive, solutions-focused approach
• Exceptional attention to detail with ability to maintain accuracy in fast-paced environments
• Strategic thinking combined with an automation mindset
• Excellent analytical, communication, and problem-solving abilities
• Superior organizational skills with proven ability to manage competing priorities
• Results-driven approach with focus on measurable improvements

Technical Expertise

• Proficiency in transaction management systems (CREM experience highly preferred)
• Advanced Microsoft Excel skills (required)
• Strong working knowledge of Word, PowerPoint, and Outlook
• Experience with process optimization and workflow automation
• Demonstrated experience partnering with Business Intelligence or IT teams on reporting automation initiatives
• Proven track record managing Change Request workflows and system enhancement projects
• Experience developing and maintaining Key Business Elements (KBE) rules and business logic frameworks

Growth Opportunities

This role provides a clear pathway for professional development, including opportunities to directly transact real estate deals, expand client relationships, and advance into transaction management roles.