Transaction Management Associate

About The Team

Zillow Home Loans is dedicated to enhancing the mortgage experience by streamlining processes and making them more transparent. This team focuses on enabling scalable and controlled loan sale operations to support the business's growth and customer service.

About The Role

You will support Zillow Home Loans' asset sale efforts by collaborating with Capital Markets, loan delivery, servicing, and external buyers to execute efficient and well-controlled transactions. Your role impacts loan sale execution, investor readiness, and operational scalability.

• Support expansion of mortgage asset sale channels across various investors.
• Coordinate with the Capital Markets trade desk and loan delivery teams for loan and servicing sales, issue resolution, and process improvement.
• Participate in distressed loan sale activities as needed.
• Reconcile investor purchase advice, analyze execution, and share findings with the Transaction Manager.
• Manage post-sale items such as holdbacks, EPO/EPD invoices, escrow releases, note transfers or re-certifications, and post-fund data corrections.
• Build and maintain reporting to monitor the loan sale pipeline and support operational visibility.
• Manage note release and collateral oversight with warehouse banks and custodians, escalating risks or exceptions as necessary.
• Partner with the Servicing team and servicing buyers to resolve transfer-related issues and support smooth post-sale execution.

Who You Are

• Bachelor’s degree in Finance, Accounting, Economics, or equivalent relevant experience.
• Experience with Uniform Loan Delivery Dataset (ULDD).
• Strong analytical skills and attention to detail.
• Excellent written, verbal, and presentation communication skills.
• Ability to work collaboratively across teams to improve outcomes.
• Proficiency in Microsoft Office applications.
• Ability to manage multiple priorities in a fast-paced, data-driven environment.

Qualifications

• U.S. employees may live in any of the 50 United States, with limited exceptions.
• In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC, the standard base pay range for this role is $26.20 - $39.40 hourly.
• In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia, the standard base pay range for this role is $25.00 - $37.40 hourly.

Pay & Schedule

The base pay range varies based on experience, performance, and location. For U.S. employees, the standard base pay range is $26.20 - $39.40 hourly. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC, the range is $25.00 - $37.40 hourly. Actual amounts will vary.

Benefits

Zillow Home Loans offers competitive benefits to support your well-being and financial security. Details will be provided upon hire.

Schedule

This role is currently remote. Employees may live in any of the 50 United States, with limited exceptions.

Contact Us

To learn more about Zillow Home Loans and this exciting opportunity, visit our website or reach out to our recruitment team.