Transaction Banking, Salesforce Digital Product Manager, Associate

About the Role

Our mission is simple: provide a global transaction banking platform that is nimble, secure, and easy for clients to use. We have delivered a modern, digital-first transaction banking platform to serve GS’ varied client base. Our business combines the strength, heritage, and expertise of a 150-year-old firm with the agility and entrepreneurial spirit of a tech start-up designed to solve some of the most complex operational needs in the industry. We aim to help our clients achieve Working Capital efficiency gains by optimizing their short-term liquidity needs and simplifying their Cash Management operations. We do so by delivering a best-in-class digital solution that helps clients manage their liquidity movements, foreign exchange, and payments, enabling international treasury operations and commerce. We’re a team of diverse Treasury and Payments specialists helping our clients solution and build for the future.

Responsibilities

• Define product requirements for SalesForce web features, based on user feedback and corporate needs.
• Document clear user stories and acceptance criteria to collaborate, direct, and inform Design and Engineering resources.
• Support in creating and maintaining a detailed product roadmap that aligns with broader business goals.
• Develop strong rigorous test cases that cover positive and negative scenarios based on knowledge from user feedback, procedures, and system behavior.
• Participate in backlog grooming, sprint planning, and prioritization of features to ensure timely delivery of enhancements.
• Collaborate with the UX design team to ensure digital solutions meet high usability and accessibility standards for corporate clients.
• Present complex ideas and processes in easy-to-consume presentations to gain stakeholder alignment and drive initiatives forward.
• Analyze user behavior, feedback, and data to continuously refine and enhance product features.
• Work with sales, relationship managers, and support teams to gather insights on client needs and pain points.
• Coordinate with engineering teams to ensure product features are delivered on time and meet quality standards.
• Manage inter-team and technology dependencies to mitigate project and product risks.
• Develop and nurture collaborative working relationships with key internal partners, including business teams, various product teams, legal and compliance, and enterprise technology organizations.

Qualifications

• At least 3 years of experience as a digital product manager, business analyst, or directly related experience.
• Knowledge and deep understanding of SalesForce.
• Preferred: At least 2 years of experience working with transaction banking products.

Skills

• Understanding of Agile product development methodologies.
• Basic knowledge of UX/UI principles and how they apply to digital product design.
• Proficiency in using product management tools, e.g., Jira, Confluence.
• Ability to understand complex data models and perform data analysis.
• Detail-oriented nature with strong problem-solving ability.
• Strong communication and collaboration skills, able to work effectively with diverse teams.
• Proven track record in balancing corporate customer outcomes, business needs, technical feasibility, and delivery.
• Success in navigating corporate environments and startups.
• Comfortable in the fast lane: Experience with driving rapid team and product growth.
• Mission-driven: Must be a strong believer in the team and mission.
• Inclusive culture: Considerate of the cultural differences of the team and a diverse user base.
• Forward-thinking: Anticipation of organizational needs for efficiency.

Education

Minimum Bachelor’s Degree or military experience.

At Goldman Sachs, we commit our people, capital, and ideas to help our clients, shareholders, and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities, and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally.