Transaction Banking Business, Cash Management Service (“CMS”) Implementation

Role Summary

The Analyst / Associate level CMS Implementation Manager is responsible for the end-to-end implementation of Cash Management Services, ensuring accurate setup, timely delivery, and a smooth onboarding experience for clients. The role focuses on managing implementation processes, coordinating stakeholders, and supporting clients throughout onboarding.

Primary Responsibilities

• Support and manage implementation of Cash Management Services (CMS) for corporate clients.
• Clock in client-subscribed services and system settings using internal systems.
• Communicate with clients to understand and clarify CMS requirements.
• Prepare, review, and process CMS-related service agreements and registration forms.
• Support initial setup and testing in coordination with relevant internal teams.
• Organize and host meetings with clients, vendors, and internal stakeholders as needed.
• Maintain strong client relationships through timely and professional communication.
• Manage multiple implementation projects in parallel with appropriate prioritization.
• Coordinate with Head Office (Tokyo) and overseas branches for cross-border implementations.
• Act as a liaison between Sales, Product managers, Operations, IT, and clients during implementation.

Principal Duties And Responsibilities

• Support and manage implementation of Cash Management Services (CMS) for corporate clients.
• Confirm client-subscribed services and system settings using internal systems.
• Communicate with clients to understand and clarify CMS requirements.
• Prepare, review, and process CMS-related service agreements and registration forms.
• Support initial setup and testing in coordination with relevant internal teams.
• Organize and host meetings with clients, vendors, and internal stakeholders as needed.
• Monitor services after onboarding and support issue resolution.
• Participate in product enhancement initiatives and internal process improvements.
• Perform related administrative and reporting duties.

Required Key requirements and attributes

• Business-level proficiency in English and Japanese.
• Bachelor’s degree or higher.
• 2–5 years of relevant experience in financial services, transaction banking, or a related field (depending on level).
• Ability and willingness to learn internal systems, products, and processes.
• Strong organizational and analytical skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Positive, hands-on attitude toward complex internal processes.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
• Communication skills, and the adaptability to respond flexibly according to the specific circumstances of the clients, Sales, Product managers, Operations and IT.

Preferred Key requirements and attributes

• Experience with Host to Host connectivity and/or specific cash management products (e.g. payments, liquidity management, or pooling).
• Prior exposure to transaction banking or cash management implementations.
• IT related knowledge or prior experience working with systems, connectivity, or technical teams.
• Experience supporting cross-border or multi-regional projects.
• Experience working in a multicultural and cross-functional environment.

Pay

The expected base salary ranges from $89,000 - $95,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered.

Benefits

In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

Other Requirements

• Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations.
• Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process.

Company Overview

Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill , Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit www.mizuhoamericas.com. Mizuho Americas offers a competitive total rewards package. We are an EEO/AA Employer - M/F/Disability/Veteran. We participate in the E-Verify program. We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law.