Training Supervisor

Responsibilities

• Design, implement, and evaluate effective onboarding, upskilling, and compliance training programs aligned with organizational goals
• Cooking for this role will be Monday through Friday, from 7:30am to 4:00pm EST for the first week!
• Cooking for this role will be Monday through Friday, from 7:30am to 4:00pm EST for the first week!
• Coordinate and deliver training for new hires and re-training for existing team members to ensure SOPs are followed and observed
• Participate in new hire orientation, reinforcing workplace safety methods and introducing company processes, and performance expectations
• Manage all instructor-led training and facilitate new hire roundtables and train-the-trainer sessions
• Develop and distribute surveys, interviews, and questionnaires; facilitate the creation of interactive training content and assessments
• Conduct regular training needs assessments to identify skill gaps across departments
• Lead collaborative meetings with leadership to determine training needs and develop an administration process
• Contribute recommendations for continuous learning and development needs; identify enhancements to current training curriculum to generate higher productivity, accuracy and safety
• Crosstrain in various fulfillment center departments to perform multiple distribution-related functions and ensure well-rounded program design
• Develop and maintain training documentation and records to track training compliance and implementation of best practices
• Maintain and track employee progress throughout the training lifecycle; analyze feedback and measure the effectiveness of training modules
• Lead informational meetings to prepare and educate team members on new processes and procedures
• Immediately address all personnel and performance-related incidents that arise
• Cooking for this role will be Monday through Friday, from 7:30am to 4:00pm EST for the first week!
• Cooking for this role will be Monday through Friday, from 7:30am to 4:00pm EST for the first week!
• Cooking for this role will be Monday through Friday, from 7:30am to 4:00pm EST for the first week!

Requirements

• A high school diploma or GED equivalent
• Ability to push and pull objects up to 60 pounds of force independently
• Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day
• 2-4 years of experience in instructional design, corporate training, or a supervisory/leadership role in a fulfillment, warehouse, or distribution environment
• Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards
• Demonstrated ability to train, coach, and develop associates to achieve departmental goals
• Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures
• Strong understanding of safety practices and ability to promote a safe and compliant work environment
• Fundamental understanding of inventory, supply chain, and logistics concepts
• Proficiency with Microsoft Office applications (Word, Outlook, and Excel)
• Strong problem-solving and time management skills; strong attention to detail
• Superior verbal and written communication skills
• Ability to work independently, multitask, and follow process and standard procedures

Preferred Qualifications

• Prior experience collaborating cross-functionally to implement process improvements or operational initiatives
• Familiarity with performance management, including conducting feedback sessions and supporting employee development
• Experience with Learning Management Systems (LMS) or e-learning content development tools