Training Supervisor

About the Role

Compass Connections provides emergency shelter and group home placement for children, working to reunite them with their families as quickly as possible. The organization is seeking compassionate and dependable individuals to join the team in El Paso, Texas, to support child welfare and foster care programs.

Compensation

Salary: $66,185.60 annually

Benefits

• 100% employer‑paid medical, dental, and vision insurance (available on the first day of employment)
• Retirement plan options
• Additional employer‑sponsored benefits (details available from recruiter)

Language Requirement

Fluency in English and Spanish is required.

Qualifications

• Academic: Required – Bachelor’s degree in behavioral sciences, human services, or social services; Preferred – Master’s degree in the same fields.
• Certifications: First aid, CPR, Emergency behavior intervention.
• Work Experience:
  • With Master’s degree – at least 3 years of progressive supervisory and case‑management experience.
  • With Bachelor’s degree – at least 5 years of progressive supervisory and case‑management experience.
  • Preferred – experience in child welfare and working with immigrant populations.

Key Responsibilities

• Meet all applicable federal and state regulatory guidelines and standards.
• Provide and update program staff training that satisfies agency, licensing, contract, and stakeholder requirements.
• Develop, maintain, and distribute a staff‑training calendar offering development opportunities, including evening and overnight shifts.
• Maintain a staff‑training database and generate monthly and quarterly reports on training impact.
• Maintain program personnel files, training records, and certifications.
• Develop professional relationships with peers, private agencies, and supporting agencies.
• Work evenings, weekends, and holidays as needed.
• Implement Compass Connections safety protocols during emergencies.
• Participate in scheduled meetings, team decisions, and operations.
• Maintain confidentiality of service population and program operations.
• Uphold Compass Connections professional and ethical standards, including dress code compliance.
• Establish and implement a training strategy and goals for the assigned program.
• Develop and continuously update program training manuals and materials.
• Travel frequently, including trips exceeding 50 miles from the home office.
• Meet all deadlines set by the program supervisor and federal partners.
• Communicate effectively in writing and verbally in English.
• Support, encourage, and recruit foster parents for foster‑care programs.

Additional Requirements

• Pass a pre‑employment drug screen and random drug screens throughout employment.
• Provide proof of work eligibility upon request.
• Pass pre‑employment and biennial criminal background checks.
• Demonstrate cultural sensitivity and competence with the service population.
• Collaborate effectively with staff, service providers, and professionals.
• Organize, prioritize, and manage responsibilities efficiently in a fast‑paced environment.
• Maintain emotional control and professional composure at all times.
• Possess required computer literacy for the position.
• Work independently and as part of a multidisciplinary team without intensive supervision.
• Maintain a working knowledge of all Compass Connections policies and procedures.
• Receive an annual influenza vaccination or obtain an approved medical or religious exemption (proof required).