Training Specialist - Financial Solutions Knowledge Group (FSKG)

Location: New York

About the role

The role reports to the Regional Financial Solutions Knowledge Group Team Leader and is responsible for developing and maintaining the skills and knowledge necessary for the success of Bloomberg Financial Solutions employees in the region. Trainings can be in‑person or remote, live or on‑demand, synchronous or asynchronous, or web‑based. Subject matter ranges from basic financial concepts to options pricing theory and includes sales models, behavioral heuristics, and navigating complex organizations. A sophisticated learning management system tracks all learning activities in real time.

Responsibilities

• Be able to propose ad‑hoc trainings as solutions to business challenges
• Define and design programs that are aligned with department strategy and have clear business impact
• Understand and incorporate industry, competitive and market trends in class design
• Develop methods to measure training success and to collect feedback
• Create resources, communication, websites, enrollment processes around each training program
• Have a vision for the future of the team, current industry trends, and be able to drive new initiatives
• Manage and run a training calendar and coordinate all logistical processes from start to finish

Requirements

• 3+ years of a proven track record working within customer support or sales organizations
• Ability to investigate, understand and improve complex and highly detailed processes
• Comprehensive understanding of the Enterprise Sales process and the full Book‑of‑Business offerings
• Deep knowledge of Tier 1 and Tier 2 client workflows and industry trends across the financial markets
• Ease of learning new software like file sharing systems, learning management systems or video editing
• Attention to detail, keen observation skills and time management skills
• The drive to both gain and share knowledge
• The ability to solve unstructured problems
• A talent for managing without authority, influence up and network
• Strong presentation and communication skills
• A “make it happen” personality and the ability to work under pressure and to deal with tight deadlines

Qualifications

• Passion for learning and development
• Keen interest in the latest methods and practices in the education space
• Drive and curiosity with excellent work ethic

Benefits

• Merit increases
• Incentive compensation (exempt roles only)
• Paid holidays
• Paid time off
• Medical
• Dental
• Vision
• Short and long term disability benefits
• 401(k) + match
• Life insurance
• Various wellness programs

The Company does not provide benefits directly to contingent workers/contractors and interns.

Pay

Salary Range = 125,000 - 200,000 USD Annual + Benefits + Bonus. The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.