Training Specialist - Chicago Suburbs (Esthetics License Required)
Eminence Organic Skin Care · Chicago, IL · 4 wk ago
On-siteHuman ResourcesContract
Responsibilities
- Participate in all sales activities necessary to achieve the sales targets for each Fiscal Year (Fiscal Year runs 1-Oct to 30-Sep of each calendar year)
- Conduct regular business meetings with the decision-maker(s) at each Spa
- Regularly prospect new Spa Partner accounts within the assigned geographical area
- Increase product penetration by expanding the Eminence product portfolio in each Spa Partner account
- Drive 'uptake' of seasonal Eminence promotions and other Eminence promotions as directed by the OSR
- Partner with Spa Partners and the OSR to address challenges and opportunities in each business (including, for examples: menus, backbar, retail merchandising, and pricing) – including use of the Eminence Onsite Quarterly Checklist and Marketing Checklist
- Deliver training to each Spa Partner at their spa location on a quarterly basis and provide Monthly Support Visits to Spa Partners that achieve a specific revenue threshold
- Providing Opening Order training once a month for the first 3 months after opening a new account, as directed by the OSR
- Maximize the information retention of Spa Partners through tailored, inspirational, question-based training - Product Instruction Manuals are provided by Eminence
- Send an After Training follow-up email to each account within 48 hours to answer any unresolved questions during training, provide any promised material, etc.
- Aid Spa Partners with placing orders and managing their inventory
- Support Spa Partners with the coordination of special events as directed by the OSR
- Record a detailed recap of all on-site training to be sent to the OSR within 48 hours
- Opportunity to attend annual local Tradeshow(s) and Regional Training Events with OSR as a representative of Eminence
- Attend Eminence Annual Business Conference in Vancouver once a year (approximately 5 days in July or August) for further training and education
Qualifications
- Has a current Esthetician License and has been currently practicing for a minimum of 2-3 years
- Has experience with Eminence Organic Skin Care Treatments in a Spa - preferred
- Ability to travel overnight within the territory & ability to travel outside of territory as necessary – required
- Valid driver’s license and vehicle for assigned territory – required
- Customer Service experience – minimum 2 years
- Sales Experience – minimum 1 year
- Training facilitation and/or presentation experience – preferred
- Excellent communication skills
- Excellent organizational skills – punctuality and reliability are essential
- Customer service skills
- Computer skills (especially PowerPoint, MS Word, Excel and Outlook)